Job description
Key Responsibilities:
- Be polite, professional, and friendly at all times with customers, clients and colleagues
- Ensure the highest level of customer care is always adhered to
- Demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Support colleagues to achieve great service for customers and clients by completing tasks outside the scope of their immediate job role
- Seek ways to improve work activities and promote efficiency
- Promote good safety habits and methods of work
- Maintain a professional appearance ensuring uniform is worn in the correct manner.
- Ensure telephones and administrative duties are completed in a timely and professional manner
About You:
- Excellent communication skills
- Excellent telephone manner
- High standards of personal hygiene and presentation
- Basic computer literacy to complete administrative tasks
- Good organisational skills
- ÔCan doÕ positive attitude
- Good people & teamwork skills
- Willingness to learn
- Previous experience in environments involving high levels of customer care, would be an added advantage, but not essential
Compass Group reserves the right to enhance the criteria, if necessary, for the purposes of shortlisting.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package that includes but is not limited to:
- Free meals while at work
- Perks shopping discount Card which can be used across the Island of Ireland to save at various restaurants, high street stores, hotels, day-out venues, gyms, golf courses, and many more
- Flexible working to support work-life balance
- Additional Leave Purchase scheme to balance home and work life
- VHI Healthcare discount
- Life assurance cover
- Additional, seasonal and overtime hours available
- Career Pathways to support career progression and/or skills development
- Learning & development programs available for personal and professional development & growth
- Access to wellness programs to promote the mental health and well-being of our colleagues
- Employee Assistance Program to guide and support our employees
- Exciting internal reward and recognition schemes
About Us:
At Compass Ireland, our people are our business. When you join the Compass Group you will be joining a supportive network of incredible individuals, each united by their passion for going the extra mile for the organisations we partner with. We are building a team who care about providing a great customer experience and want to grow and develop as we do. We are dedicated to investing in every colleague joining us and pride ourselves on being an equal opportunity employer; we celebrate diversity and are committed to building an inclusive environment for all our colleagues. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Please review our Privacy Notice for details on how we maintain, protect and why your personal data is collected when you apply for a job with Compass Group. We will not retain any CV's or job applications for longer than necessary.
#Talent
What you'll be doing:You must be legally authorised to work in Ireland. We are not currently able to offer visa sponsorship or assistance.
As a Receptionist, you will provide an outstanding level of customer service to clients and customers that meets or exceeds their expectations. You will be welcoming customers, answering telephones and completion of general administration in an efficient and professional manner.
We are hiring for full and part time roles. The shifts are as follows, but we can be flexible to suit your schedule:
- 3.30am - 11am
- 6am - 2.30pm
- 8am - 4.30pm
- 1pm - 9.30pm
All team members will receive a €250 bonus payment for every 6 months service completed.
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