Job description

$Assessment and Referral Coordinator 2000 HIRING BONUS! (paid in installments)

Job Summary:

Assessment and Referral Coordinators have the unique opportunity to help hundreds of people in need each month from the comfort of their own office, with a window! We are the point of contact for callers wanting to obtain services at Wesley Family Services. Daily duties include everything from determining if the service they are requesting is appropriate, to checking insurance/eligibility, to scheduling appointments, and entering their information into our system. If we are unable to bring them into our services, we provide them resources and guidance on how to obtain services elsewhere. Central Access is also the point of contact for internal and external staff who may have questions or want to make a referral. This really is a one-of-a-kind career with exceptional benefits and perks!

Monday – Friday Work Schedule: 4 days a week @ 8:30 a.m. – 4:30 p.m. / 1 day a week @ 9:00 a.m. – 5:00 pm. (Schedule can be flexed for doctors’ appointments, vacations, etc.)

Qualifications:

Education: Minimum of Associates degree, Bachelor’s degree strongly preferred, in a human services or related discipline from an accredited institution.

Experience:

• Minimum one year experience in a human services field, preferably in a case management or admissions role. Two or more years strongly preferred.

• Strong customer service and communication skills.

• Competent with the Microsoft Office Suite, especially Outlook and Excel.

• Experience networking and building relationships with referral sources, stakeholders, and families preferred.

• Experience working with electronic medical record software preferred.
• PA Child abuse, PA Criminal, and FBI clearances

Job Duties include:

-Answers incoming calls for individuals seeking services within Wesley Family Services

-Utilizes clinical judgement and screenings to determine if the program requested is appropriate or if a higher level of care is needed

-Assist callers in determining what programs are available within Wesley Family Services

-Transfers callers to the appropriate department when necessary

-Checks insurance and eligibility criteria

-Helps families understand their insurance and explain how to apply for Medical Assistance (MA)

-Schedules families for new patient appointments/intakes

-Inputs new clients in our Electronic Medical Record (EMR) to start a service

-Updates existing client records in our EMR when they are adding a new service

-Assists internal and external staff members when they have questions or want to make a referral to our programs

-Responsible for walk-in crisis and crisis calls (1 day a week from 9:00a.m. – 5:00 p.m.)

-Completes forms as per agency, state, county, and federal regulations governing situations, which indicate an at-risk situation.

Comprehensive Benefits and Paid Time Off Package:

• Medical, Dental, and Visions plans with low employee contribution rates
• 15 Paid Time Off (PTO) Days within your first year of employment (accrued per pay), increases to 20 PTO days after first year, then continues to increase based upon years of service
• 11 Paid Holidays
• 401k Plan - Employer match is 100% on the first 3% that you contribute. Then you receive 50% employer match on the next 2%.
• Life Insurance (employer paid)
• Short term and long term disability (employer paid)
• Tuition Reimbursement & Tuition Discounts at partner Colleges for continuing your education

• Licensure Supervision for FREE!!!
• Pet Insurance

AND MORE!

How to Apply: You can initially apply through Indeed to submit your resume. You can also go to our website to complete the Wesley Family Services application at: wfspa.org/careers

Company Overview:

Wesley Family Services provides a diverse range of autism, behavioral health, education and family support services to individuals and families in western Pennsylvania. We create life-changing support by integrating our services to best meet the needs of those we serve. Our mission is to empower children, adults, and families by providing transformational care. Wesley Family Services provides a work environment that is positive and rewarding for its employees; a setting where growth, equality, teamwork and safety are the means to meet the charge of our mission.

Wesley Family Services is proud to be an Equal Opportunity Employer. Our policies for both current and prospective employees prohibits discrimination on the basis of race, color, religious creed, disability, ancestry, national origin (including limited English proficiency), age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status.

Job Type: Full-time

Pay: $15.86 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.