• Responsible for the overall operation of a district center, staff supervision, neighborhood organization, and service-related problems at the area and neighborhood level.
• Responsible for overseeing the maintenance of equipment to include the proper use of computers, the internet, furniture, building, and grounds.
• Compiles information monthly on problem areas identified, referrals made and referrals with positive results. Responsible for all client services entered the agency database in a timely manner.
• Responsible for the security of confidential information as it relates to personnel matters,
• residents and clients.
• Compiles a data bank of local referral sources for the area. Updates the information every six (6) months. Attends monthly networking meetings (REACH). Works with other social service agencies and private groups to develop resources.
• Attends a minimum of two (2) neighborhood meetings monthly. Provides agency information to neighborhood groups. Participates in the National Night Out activities in the area.
• Responsible for the overall development and implementation of the center’s Management by Objectives (MBO) plan.
• Works with area representatives to the CAA Board of Directors and other Boards, Committees, and Commissions to improve the effectiveness of their participation.
• Prepares and submits reports in a timely manner. Ensures that all client services are entered into the CAPTAIN database and the six (6) national Results Oriented Management Accountability (ROMA) Goals are being met. Ensures client files contain the required current documentation.
• Trains staff in all areas of the district center operations to ensure they are knowledgeable of program rules and regulations.
• Performs other related duties as required, requested, or assigned.

• Conduct work in a moderate to heavy paced environment with various personality types.
• Possess the stamina to remain on feet or be seated for periods if two hours without discomfort or excessive fatigue.
• Possess positive communication skills in working with staff and clients.
• Be able to stoop, kneel, crouch, and reach.
• May lift and carry general office supplies and equipment, typically weighing less than 45 pounds.
• Local travel to meetings and site visits.
• Environmental demands include an air-conditioned building with fluorescent lighting, moderate exposure to weather conditions.
• Some employees may be occupationally exposed to potential infectious airborne/bloodborne pathogens and other materials based on tasks and procedures required.

• Bachelor's Degree, preferably in Social Services, or four (4) years experience in a Social Service Delivery System will offset education requirements.
• One (1) year experience in supervision or management desired.
• Must have transportation available and a valid Oklahoma driver's license.
• Must be willing to work irregular hours.
• Personal qualities:
• Must have the ability to understand and follow oral and written instructions of varying complexity.
• Must have the ability to speak effectively before groups and make public presentations.
• Must possess a high degree of sound judgment, initiative, resourcefulness, and a high sense of loyalty, integrity, and dependability.
• Must have the ability to supervise staff and develop and implement Agency programs.
• Must have a sympathetic understanding of people, their needs and problems, and knowledge of human relations and motivations.
• Must have the capacity for independent thinking and the ability to plan time wisely.
• Must have exceptional energy and drive.

The Community Action Agency of OKC/Oklahoma County was established in 1966, and initially was financed by the Economic Opportunity Act of 1964, which launched the nation’s “War on Poverty.” Eventually the funding was consolidated into the Community Services Block Grant (CSBG). The Community Services division was implemented early on, serving low-income residents of Oklahoma County. Early programs included implementing the Food Stamp program and offering a nutrition program for seniors at meal centers.Today the division has greatly expanded to offer legal assistance; tax assistance; summer youth programs; senior transportation to meal sites, medical appointments, and shopping; rent and mortgage assistance; and other community needs.HEAD STARTThe Agency’s first Head Start center opened its doors to 39 families in 1965. Within two years, nine new centers and 575 children entered Head Start in Oklahoma County. Today we have 26 Head Start classrooms in 15 public schools, and 98 Head Start classrooms total providing services to thousands of children in Oklahoma County.