Job description
Overview:
At Raising Cane’s, we support our Restaurants with both Business Unit and RSO support. Our commitment and dedication to Restaurant support is a competitive advantage! Business Unit Support Crewmembers are aligned to a specific Business Unit defined as either a Region, Market or Area. The Business Unit Teams are comprised of Support Crewmembers who are functional experts in various disciplines. The various Support Departments or Functions are led by best-in-class experts. The RSO Support Department/Functional leader is responsible for the hiring, training, personnel management, development and functional routines for the Business Unit Crewmembers. Responsibilities:
The Regional Leader of Recruiting is a field-based role responsible for leading the Restaurant Recruiting function for a specific Region and is a critical part of the Regional Business Unit Support Team. This role is primarily responsible for leading Restaurant Management and Crewmember recruiting for the region. In addition to managing the full cycle recruiting process for Restaurants in the region, The Regional Leader of Recruiting will be responsible for leading a team of field-based Area Leaders of Recruiting. This role will partner directly with regional leadership and other key stakeholders to assess Restaurant staffing needs, lead the near term and long term regional staffing strategy, roll-out new systems/programs within the region, and ensure that our Restaurants are fully staffed. Additionally, this position will serve as an ambassador for the brand in the market, deploy industry-leading recruiting programs, and maintain positive recruiting practices which align with the brand identity, and fully align with Raising Cane’s mission, values and goals. The Regional Leader of Recruiting is responsible for the development of successful strategies and plans to achieve regional goals & objectives with a focus on Restaurant Operations and Crewmember hiring.
Restaurants will always be the center of our business. As we strive to achieve Raising Cane’s Vision, we leverage multiple partnerships to expand our global footprint while maintaining a local presence and identity through great teamwork! In addition, to Vendors, Franchise and RSO Partners, Restaurant Support Business Unit Team Partners and Crewmembers are critical to our success!
At Raising Cane’s, we support our Restaurants with both Business Unit and RSO support. Our commitment and dedication to Restaurant support is a competitive advantage! Business Unit Support Crewmembers are aligned to a specific Business Unit defined as either a Region, Market or Area. The Business Unit Teams are comprised of Support Crewmembers who are functional experts in various disciplines. The various Support Departments or Functions are led by best-in-class experts. The RSO Support Department/Functional leader is responsible for the hiring, training, personnel management, development and functional routines for the Business Unit Crewmembers.
The Regional Leader of Recruiting is a field-based role responsible for leading the Restaurant Recruiting function for a specific Region and is a critical part of the Regional Business Unit Support Team. This role is primarily responsible for leading Restaurant Management and Crewmember recruiting for the region. In addition to managing the full cycle recruiting process for Restaurants in the region, The Regional Leader of Recruiting will be responsible for leading a team of field-based Area Leaders of Recruiting. This role will partner directly with regional leadership and other key stakeholders to assess Restaurant staffing needs, lead the near term and long term regional staffing strategy, roll-out new systems/programs within the region, and ensure that our Restaurants are fully staffed. Additionally, this position will serve as an ambassador for the brand in the market, deploy industry-leading recruiting programs, and maintain positive recruiting practices which align with the brand identity, and fully align with Raising Cane’s mission, values and goals. The Regional Leader of Recruiting is responsible for the development of successful strategies and plans to achieve regional goals & objectives with a focus on Restaurant Operations and Crewmember hiring.
- Team oriented, collaborative & culturally aligned (Work Hard & Have Fun)
- Restaurant Support focused
- Sales driven & Profit smart
- Exercises good judgment & decision making
- Internally motivated & trustworthy
- Problem solver, analytical, detailed & process oriented
- Self-starter, organized and able to manage multiple priorities (project management)
- Excellent interpersonal & communication skills
- Ability to establish goals and convert plans into action
- Data-driven and Results oriented
Primary Responsibility - Support Business Unit(s) |
Regional Recruitment Function & Team Leadership
- Leads a team of Recruiters in providing strategic direction and leading the development of execution plans for regional staffing efforts
- Monitors regional recruitment reports and recruiter dashboards to ensure the regional recruiting team is meeting or exceeding performance standards
- Responsible for the hiring, training and development of all field based recruitment positions within the region
- Establishes and maintains talent market expertise including comprehensive view of regional trends and competitor best practices
- Certifies that all regional recruiting and employment actions are in compliance with government regulations and organizational policies and procedures
Secondary Responsibility - Support Restaurants |
Direct Recruitment Support
- Responsible for attracting and sourcing both internal and external candidates to fill current and future openings by creating a talent pipeline to coincide with the organization’s growth strategy
- Evaluates incoming applications and actively sources passive candidates to select management talent that aligns with the Raising Cane’s management profile and culture
- Leads the New Restaurant Opening (NRO) Crewmember hiring strategy and process to ensure successful hiring and onboarding to meet staffing needs
- Develops market based or regional partnerships to support recruiting efforts in the region
- Leads the restaurant management recruiting process to ensure consistency across all markets
- Owns the manpower planning and talent selection process for the areas they directly support
- Builds Raising Cane’s employment brand and increases our presence in our communities by establishing relationships with universities, networking organizations, community based organizations, workforce centers and vendors to provide a pipeline of qualified and talented candidates
Partnering with Regional Leadership
- Responsible for developing annual Talent Plans for the Business Unit (Restaurant, Area, Region), review on a quarterly basis to measure progress and amend as needed
- Cultivates strong working relationships with regional leadership and support teams ensuring that recruiting efforts are tightly aligned with regional goals and objectives
- Responsible for providing a regular cadence of regional recruitment reporting to all internal stakeholders
- Works closely with the regional NRO team to ensure the recruitment team is aligned with near term and long term regional growth plans
- Calibrates with internal stakeholders to ensure alignment with Raising Cane’s vision and goals and create comprehensive plans and strategies for sourcing internal and external talent
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Microsoft Proficient: Word, Excel, PowerPoint
- Will work out of a Regional Support Office
- Travel as required
Qualifications
- Bachelor’s degree strongly preferred
- 5 - 10 years of recruitment experience with at least 2 – 3 years in a leadership role strongly preferred
- Experience working for a multi-unit restaurant, retail or hospitality company preferred
- Demonstrated strong proficiency in organizational management and leadership with the ability to coach & develop (all levels)
- Demonstrated ability to work effectively, lead a high performing team & prioritize workload
- Strong work ethic and “hands on” approach
- High level of attention to detail, analytical & decisive
- Exceptional people & interpersonal skills
- Excellent verbal & written communication skills
- Proven track record of aggressive goal setting, converting plans into action and performance measurement
- Acts as a role model, consistently represents & lives Cane’s Values
- Adherence to Company “How We Do Business” requirements
- Required to live within assigned Region, Area or Market (Home Base or Regional Office Base as assigned)
- Ability to Travel up to 50% as required
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