Job description

Join our team! Become a shareholder with a competitive package!

Hiring in Orange and Los Angeles County (CA)

• Employee-owned company! (ESOP)
• Flex work schedule
• Tuition Reimbursement
• Career advancement
• Employee Discount! (80" TVs, mattresses, sound bars, bedroom sets, furniture sets, kitchen appliances, washers/dryer and more!)
• Friendly work environment!
• Comprehensive benefits
• Free cash! Refer a friend
• Learn more about us! Visit the link https://vimeo.com/mvideos/review/683543929/5a34ba0390

About us: Howard’s has been around since 1946.We have to 17 store locations, we aim to help consumers simplify their experience to purchase great products for their home (appliances, TVs, and furniture).

What you will do: The Sales Associate is responsible for assisting customers with questions about the product, and services the company offers, and is continuously updating their knowledge in the company’s product, services, and industry. Also, handles customer complaints by turning a frustrating customer to a happy customer while adhering to company practices and/or policies. The position must also meet their individual sales target and help meet the store’s overall sales revenue metrics.

Qualifications:

· 0 mos. of sales experience (entry level, no experience is ok)

· Students 18 years and older welcomed (we offer flex work schedule)

· Computer literate (intermediate)

· Experience with Microsoft Suite

· Ability to maintain professionalism when interacting with internal and external customers

· Ability to maintain confidentiality

· Ability to maintain professionalism when interacting with difficult customers

· Excellent writing (to ensure concise product order information is accurate for delivery or billing/invoicing purposes), verbal and interpersonal communication skills

· Impeccable follow up and follow through skills

· Must be flexible, well organized, detail-oriented, able to handle a fast-paced work environment

· Present an eager, customer centric, confident and professional image

· Excited to be a part of a highly motivated and innovative company culture

Preferred but not required:

· Bi-lingual Vietnamese/Chinese/Korean a plus but not required

Work Schedules:

· Available to work mornings, afternoons, evenings, and weekends.

· Ability to sustain a good attendance track record.

Essential Functions:

• Stay in contact and frequently corresponds with current and past customers via email and outbound phone calls
• Accurate data entry of all proposals, new orders and revisions as required
• Thoroughly review all orders and revisions for content, accuracy and completeness
• Sales associates are expected to qualify the customer by properly making sure the customer has accurate measurements to ensure their product fits
• Coordinate with internal operations department and outside vendors on sales related activities
• Assist walk in or phone customers with questions, concerns, problems, etc
• Provide creative solutions to meet the customer needs
• Create strong, lasting, profitable, relationships with each customer
• Provide the highest possible level of service to the customers
• Exhibit confidentiality and attention detail as the position requires to collect customer’s personal information such as delivery address etc.
• Help always promote the company and its products and services
• Must always attend to the best interests of the Company
• Continue to educate oneself in the appliance industry

· Sales Associates are expected to complete every transaction accurately; disclosing all information regarding policies that affect the customer such as: delivery, installation, consumer finance, special order, product features, layaway, etc

· Sales Associates will cooperate and maintain good rapport with fellow salespersons and employees of all departments throughout our organization, as well as with outside business partners

• Sales associates must be well groomed, and apparel must be in line with the prevailing uniform requirements and day-to-day activities of the organization. A name tag must always be worn

· Demonstrate professionalism in all situations

• Sales associates are expected to maintain workstations in a clean and organized manner. This means free of clutter, food and drinks, as well as any personalization
• Might support other team members to move displays or product throughout the store by applying proper lifting techniques
• Will support in other areas as needed

Store Locations:

La Habra

Glendale

Covina

Laguna Hills

Huntington Beach

Canoga Park

Agoura Hills

Murrieta

Tustin

Corona

Torrance

Alhambra

Long Beach

Pico Rivera

West Los Angeles

Victorville

Riverside

Physical and Environmental Requirements:

· Ability to lift up to 50 pounds.

· Requires walking, standing, twisting, bending, and occasional repetitive movement.

· Requires using hand tools

· Requires working indoors in environmentally controlled conditions. Occasionally will go outdoors.

Howard’s Appliances, Inc. is an equal opportunity employer and does not discriminate based on race, color, gender, religious creed, religious dress and grooming practices, marital or familial status, domestic partner status, national origin or ancestry, physical or mental disability, medical condition, genetic characteristics or information, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), sexual orientation, military or veteran status, gender identification, and gender expression or any other consideration or characteristic made unlawful by federal, state, or local laws.

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.