Job description

Qualifications

• Hospitality management: 2 years (Preferred)

• Extended Stay Sales: 1 year (Preferred)

• IHG background: 2 years (Preferred)

Come join the team at the Staybridge Suites Lincolnshire IL. As Sales Manager you’ll develop and implement strategies to ensure revenue and room night sales goals are achieved, tactical plans are created and implemented and results are monitored and achieved.

Your day-to-day

• Manage daily sales activities.
• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, IHG RFP's, etc.) and develops strong working relationships to proactively position and market the property.

• Work to hit hotel revenue goals to the standards we expect and have the tools you need to work effectively

• Drive a great working environment for teams to thrive – connect departments to create sense of one team

• Interact with outside contacts: guests, vendors, and other contacts as needed

• Develop and maintain great working relationships with key clients and outside contacts to increase revenue

Financial

• Hit all personal/team sales goals and maximize profitability

• Help prepare the departmental budget and financial plans including the hotel marketing plan

• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

• Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

• Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.

Guest Experience

• Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients

• Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests

• Lead marketing efforts to up sell guests on hotel services, offerings, and amenities

Responsible Business

• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel

• Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities

• Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity

• Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquiries

• Identify improvements to marketing activities and overall hotel sales performance and work with other departments

• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Dental insurance
• Employee discount
• Health insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Sales: 2 years (Required)
• Hotel experience: 1 year (Required)
• Hospitality management: 1 year (Required)

Work Location: In person

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