JOB SUMMARY

The Scheduling Manager role oversees all activities associated with the scheduling and dispatch of jobs including team performance, job progress, and departmental analysis. This role is responsible for efficient and organized standard operating procedures and training.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee and ensure efficient scheduling and dispatch operations, progress, assignment and analysis.
• Manages department concerns and ensures compliance with applicable policies and procedures.
• Collaborates and coordinates with other departments in terms of production schedule, assignments, and dispatch of jobs, as well as, returned and non-dispatched workload.
• Conducts timely and constructive evaluations, coaching conversations and discipline with direct reports.
• Directs daily workflow and provides continual training and feedback to staff.
• Hire any vacant positions within the department and provide new hire orientation and training.
• Seeks ways to improve department operations and procedures and creates communication and training curriculum for these improvements.
• Performs other functions and tasks as assigned.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Supervise scheduling staff.

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• H.S. Diploma or GED
• 2+ years Management experience
• Flooring industry knowledge and exposure preferred
• Self-starter
• Leader
• Solutions & results orientated
• Team player
• Results oriented
• Superior interpersonal skills
• Adaptive to change
• Able to navigate difficult situations
• Ability to work cross-departmental

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for long periods throughout the day.
• Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.