Security Account Manager

Full Time
Tampa, FL 33605
Posted
Job description

Weiser Security Tampa is looking to add a key piece to our management team!

Full Job Description

Reports to: Operations Manager (or Branch Manager)

The Account Manager is responsible for all job duties listed below and any further duties assigned by the Operations and Branch Manager:

· Follow all Weiser policies and procedures.

· Conduct yourself in a professional manner at all times.

· Meet with all assigned clients monthly to complete Service Call Reports and follow up on any client request(s) made in previous client meeting(s).

· Has authority to make hiring and termination decisions, as well as to assist in recruiting efforts.

· Timely document and validate all employee performance problems via a Coaching and Counseling form or other documentation in the Employee File.

· Timely document and validate all discharges in Employee Files.

· Negotiate with clients for rate increases.

· Responding on an on-call basis to emergencies and incidents at all hours.

· Ensure contract required training and screening elements for security personnel have been met, as well as quality assurance and contract compliance.

· Ensure staffing at assigned accounts is adequate at 32 hpw.

· Communicate staffing needs via Job Vacancy Form to assist recruiters in identifying, interviewing, and hiring quality candidates.

· Respond to after hour calls as well as attend customer meetings, quality contacts, once Account Administrator(s) have worked 40 hours in the current workweek.

· Report, track, complete, respond and defend unemployment claims in conjunction with the Corporate HR Representative.

· Final approval of Post Orders.

· Report all claims of harassment, discrimination, and/or retaliation to the VP-HR, General Counsel, or CEO at the Support Center.

· Report all claims of accidents and injuries involving employees and third parties the VP-Human Resources and work directly with the VP-Human Resources in the handling of all workers compensation claims.

· Meet all contractual scheduled hours with a minimum of unbilled overtime.

· Provide direct supervision, guidance, and support of office personnel including recruitment, training, corrective actions and adherence to company policy for Account Administrator(s), Field Supervisor(s), and/or Administrative Assistant(s), if any.

· Oversee, coordinate with line management, and participate in the recruitment, selection, orientation, training, development and retention of high caliber staff; act to ensure that each staff member is treated with dignity and respect; plan, assign, and direct work; coach employees and carry out disciplinary actions, as necessary.

Compensation:

$40,000 a year

$500 a Month vehicle allowance

$45 a month cell allowance

Qualifications:

· Experience Managing Security Officers

· Active Class-D Security License

· Clean criminal background.

· Clean driving record.

Skills:

· Proficient in Microsoft Word and Excel.

· Strong writing and communication skills.

· Ability to manage a scheduling program.

· Ability to adapt to a changing environment.

We are looking to add the right piece to our team. The ideal manager will be a self motivator that has experience but is also willing to learn the "Weiser Way".

Please submit a resume

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Schedule:

  • Monday to Friday
  • On call
  • Weekend availability

Supplemental pay types:

  • Commission pay

Travel requirement:

  • Travel

Application Question(s):

  • Do you have a clean driving record?

Experience:

  • Supervising: 2 years (Required)

License/Certification:

  • Class D Security (Required)
  • Florida Drivers License (Required)

Work Location: In person

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