As the Security Associate, you will be responsible for providing a safe and secure environment for guests, owners and team members.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Medical, Dental, and Vision insurance
• Financial Wellness - 401k/pension plan
• Generous Paid Time Off Program and Paid sick days
• Team Member Travel Program - enjoy discounted rates at incredible properties
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Schedule Details:

Our Security Department operates 24 hours a day/7 days per week. Security Team Members may work varying shifts throughout the week, but the primary hours are 2:30pm-10:30pm.

Additional Responsibilities Include:

• Patrol all areas of the property; secure rooms; assist guests with room access.
• Perform inventory of lost & found items and first aid supply.
• Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit.
• Monitor Closed Circuit Televisions and alarm systems.
• Authorize, monitor, and document access to secured areas.
• Assist guests/employees during emergency situations.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals.
• Handle all interruptions and complaints and defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Ensure compliance with alcoholic beverage control laws.
• Call for assistance using proper code responses.
• Provide proper paperwork to employees.
• Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
• Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Ensure adherence to quality expectations and standards and performs all other responsibilities as assigned.