Job description

CLIMB HIGHER AT IRON MOUNTAIN!

At Iron Mountain, our Outsourced Records Destruction Management safeguard what our customers value most, from the everyday to the extraordinary. Here, you’ll be part of a dedicated workforce in a global company that celebrates the skills you bring for the benefit of our customers and each other. Read on to see if you may be a good fit in helping Iron Mountain Climb Higher.

WHAT’S IN IT FOR YOU?

*Competitive Pay and Benefits Package

*401K w/ Company Match

*Employee Stock Purchasing Program

*Referral Bonuses

*Tuition Reimbursement

*2 Weeks Paid Vacation, 7 Paid Holidays

*Medical, Dental, Vision Benefits available immediately

PAY: $68,500.00 (Annually)

SCHEDULE: Monday - Friday (Regular business hours 8-5)

LOCATION: Remote - MA

ASSUME RESPONSIBILITIES FOR THE FOLLOWING IMPLEMENTATIONS:

Program Compliance:

*Works with business unit leadership to administer standard policy and program compliance.

*Educates customers on - program compliance/ customer training and new department set-up.

*Monitors customer’s business initiatives/assisting with moves or closures through managing migrations and transfer of records.

*Provide project management expertise/analysis – example: inventorying, identification and disposition of all unidentified records.

*Identifying process improvement opportunities/ non-participating customer entities.

*Proactively communicate with stakeholders, via email, phone calls, and visits to enhance the Iron Mountain relationship; perform issue-resolution visits, and scheduled follow up meetings.

Records Management:

*Assists Records Manager with maintaining records management processes/ procedures/retention scheduled/overall program improvements for assigned business units.

*Assists with implementing records destruction process

*Conduct customer standardized records management and Iron Mountain system training.

Program Administration/Coordination:

*Respond in a timely manner to all retrievals/ accessions/ destruction requests.

*Monitors records database to ensure accuracy of data entry/storage and destruction.

*Coordinate collection/distribution of information - including activity levels, Iron Mountain district contacts/ authorized users/ workflow data, etc.

*Act as a resource to district personnel regarding customer issues, attend meetings, and interface with appropriate departments as appropriate.

Electronic Records Administration/Coordination

*Support development and implementation in compliance with Iron Mountain Record Information Management system.

Support Departmental Initiatives

*Develop/maintain monthly newsletter, training/procedures and standardized QBR reporting

documents.

*Develop cross training opportunities process, escalation contact list

*Develop certification flyers that outlines all applicable RIM certifications.

EDUCATIONAL & EXPERIENCE REQUIREMENTS:

*A bachelor’s degree is preferred.

*A minimum of two (2) years of college with specialized course work in Records Management and Business Law, and two (2) to four (4) years of equivalent work experience in an active records environment is preferred.

*Ability to work within the organizational structure.

*A thorough knowledge of retention guidelines and relevant IM technology applications for information retention is required.

There is so much more, but enough about us. We can’t wait to hear about YOU! Apply today. Join us at the Mountain where culture and values are practiced and respected every day.

#OPS

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

JOB#J0060569

Job Type: Full-time

Pay: $68,500.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Records management: 2 years (Required)
• Staff training: 1 year (Preferred)
• Project management: 2 years (Required)
• Records destruction: 1 year (Preferred)
• Communication skills: 1 year (Required)

Work Location: Remote

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