As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa Rules Management (VRM) supports the structural foundation of the Visa Payments network to ensure the safety, security and integrity of the payment system and assists Visa clients in the development of their electronic payments business. VRM engages with most areas of the Visa business so the role provides a great opportunity as a career stepping-stone to expand one’s business connections and knowledge across the company.

This is an operational role for a seasoned individual contributor, to develop Visa Rules and review waivers, whilst ensuring they meet the regulatory and strategic objectives of Visa Inc. and its Clients. This includes leading updates and waivers to the Visa Charter Documents, Visa Core Rules & Product and Service Rules, associated Supplemental Requirements and the various laws governing payment systems across the globe.

The role holder will work independently under limited supervision. Work is mostly defined by the business but can often be quite complex with respect to assessing the impact to the wider ecosystem. The role holder will influence other job functions helping them to develop and guide their practices, policies and procedure.

Essential Duties

This person will be part of a team that is responsible for the development of changes and waivers to the Visa rules whilst considering and managing the downstream impacts of business function sponsor proposals for new or updated products, systems, services, programs or other initiatives regarding the client legal agreement. The role requires that all drafted rules are consistent with current Visa philosophy while adapting to market-driven change. The role holder must ensure that all materials developed meet epartment standards of quality and are delivered to the Visa Rules Committee (VRC) for approval.

The role requires guiding Business Function sponsors through the process of rule or waiver concept-development, drafting, review, approval and publication. In addition, the role ensures that all appropriate approvals are obtained from other Visa Committees, as appropriate, as well as ensuring all such processes are documented and managed within the global function.

The role holder will also provide Clients, Visa staff and any regulatory bodies, as needed, with accurate interpretation and analysis of Visa Rules in response to inquiries, and as a full project team member for assigned projects as required.

Whilst there is an emphasis on rules for the North America region, the role will also facilitate rules and waivers for other Visa regions as required.

Role specifics cover:

• Ensuring the development of new and amending existing Visa rules that are easy to understand, do not leave Visa open to any unintended consequences and still reflect the goals and strategy of Visa Inc.
• Management of multiple moderate to complex rule revision and waiver topics with Business Sponsors at any one time prioritizing as appropriate and provision of direction to staff in various Visa business functions
• Managing rule updates and waivers through the approval process and providing guidance and updates to business sponsors and clients throughout the review process
• Providing advice and interpretation on all regulatory matters, as documented in the Visa Rules to Clients and staff
• Supporting of the Visa Rules Committee Due Diligence and Governance Process
• Assisting in the publication of the rules through the Visa Publication Tool as well as identifying improvements
• Representing the Visa Rules Management team within the global and regional offices to ensure Visa global initiatives and best practices effectively maintained and, when needed, introduced

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Extensive work experience with a Bachelors/Degree or equivalent
• Strong interpersonal skills and proven abilities in negotiating with and influencing customers and staff at all levels, including strong written and verbal communications skills
• Excellent writing and verbal skills to convey complex topics in “Plain English”
• Strong analytical aptitude and demonstrated track record of working with data to develop business oriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions
• Proven project management skills to co-ordinate divergent interests, commensurate with managing a multi-faceted compliance program at an international level
• Experience gathering business requirements and translating needs into successful deliverables
• Ability to effectively work under pressure, self-challenging and adhering to tight deadlines
• Ability to set priorities and manage expectations, and work both as part of a team and independently

Preferred Experience:

• 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Extensive experience in Visa, a Membership organization, card industry or equivalent
• Awareness and understanding of Visa and Client / Industry business priorities
• Understanding of Visa products, services and systems
• Knowledge of the Visa Rules
• Multi-lingual capability in at least one other language supported in the Europe region
• Working (intermediate) knowledge of Microsoft Office, SharePoint
• Knowledge of Madcap Flare (Authoring Software)

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 126,900.00 to 165,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.