Senior Director, IT

Full Time
Seattle, WA 98119
Posted
Job description

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At Expedia Group, Corporate IT plays an integral role in enabling our Expedia employees to be productive on a daily basis. Our Leadership team works to effectively translate the business objectives and strategies into available technologies and services. We provide tooling and services which are incorporated across our enterprise technology stack. Reporting to the VP, IT this Sr. Director role will act as a key leader and strategic partner in defining how Expedia Group improves the employee experience from a technology point of view.

This leader will partner closely with a number of our product, engineering teams to bridge a number of capabilities by working across a broad range of functions, to ensure a friction free road for Expedia employees by building and aggregating fabulous experiences for our employees.

Systems and designs involved in this role spans all aspects of the Employee journey with a program of improvement that includes several components of technology stack for the employee journey from requisition, to onboarding, productivity tools and workplace technology to all that’s in between, you will be an expert in breaking down complex business concept and able to remove and negotiation blockers between teams and able to inspire with your vision for how things should be, regardless of organizational legacies.

What you’ll do

  • Lead the program to deliver improvement and acceleration of our employee experience journey, focused initially on productivity tools and workplace technology but also leveraging a team to build our data personalization capabilities as well as increase self service and virtual agent capabilities.
  • Build and execute strategy for a platform that aggregates and connects a variety of systems to build a connected and cohesive solution that is seamless for employees based on business business goals, market opportunities, and product/technology approach; drive enact larger business decisions that advance the organization’s mission and enhance its reputation.
  • Define the key opportunities and which employee journeys and use cases to prioritize.
  • Build roadmap and set OKRs that enables and supports (Onboarding, Content, etc)
  • Build & lead an engaged & inspired organization of top talent which drives innovation
  • Partner with stakeholders in technology and our people team, along with other parts of Expedia Group to execute on the product roadmap and prioritize accordingly
  • Track developments and changes in employee experience and hybrid working trends to ensure that we’re providing solutions that are industry leading, collaborating with functional experts across the industry internally and externally.
  • Design approaches and influence change on solutions that are tied to business outcomes
  • Enable optimum organizational efficiency by taking a whole systems approach and thinking across boundaries to identify which polices/processes should be standardized
  • Provide guidance to teams and leaders when evaluating the impacts of a solution to ensure linkages between structure, people, process and technology
  • Able to articulate and present complex business concepts and solutions to very large audiences and executives at the CEO/Board Level.
  • Champion prioritized initiatives across the local organization including goal setting and work with others across EG to connect those goals and initiatives to larger EG strategy

Who you are:

  • 12+ years of successful leadership experience in technology in a global platform company
  • Well versed and experienced with consumer technology and/or platform business with a product-led mindset
  • Proven excellence leading diverse functional and globally dispersed development teams in high-impact initiatives that deliver meaningful business results
  • Ability to juggle multiple priorities in a fast-paced, dynamic environment, with a strong bias for action
  • Self-directed and able to move forward in an ambiguous environment
  • Curious and analytical, adept at using data to uncover hidden customer needs and deeply understand key business drivers
  • Excellent verbal and written communication skills; simplify, clarify and succinctly convey complex information and ideas to individuals at all levels of the organization
  • Creative thinker with extraordinary business, strategic, analytical, management and relationship skills
  • A "one team" player, transparent and an advocate of sharing data and learnings to create better customer outcomes
  • Inspires peripheral relationships across Expedia Group, has the enthusiasm and passion to engage own team and wider organization on eCommerce roadmap

The total cash range for this position in Seattle is $277,000 to $387,500. Employees in this role have the potential to increase their pay up to $443,000, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia iscommittedto creating an inclusive workenvironmentwith a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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