We are looking for an English, French and/ or German speaking People Relations Officer to work within our multinational People Experience team, delivering our people strategy to our European sites (Amsterdam, Paris, Schondorf and Stockholm). Experience of either/ or both French / German employment law is essential, Dutch employment law is desirable but not
essential. The ideal candidate must have excellent communication skills.

This role requires a proactive and solutions focussed generalist, who is curious, has a growth mindset, a positive ‘can do’ attitude, is highly task driven and exceptionally organised. They must be a team player with experience of delivering excellent HR services. Due to the role having to support our European sites, the ideal candidate must also be willing to travel regularly.

We are very excited about this role and believe that it will offer great opportunities for the ideal candidate to progress and grow their understanding of employment laws across multiple countries as well as to get involved in exciting projects.

Our ideal candidate should be a strong communicator that is keen to take ownership of HR/People activities with a passion for learning, delivering results and making a positive impact.

Role Responsibilities

• Support required activities for employee representative and other regulatory bodies.
• Implement local projects to improve efficiency, local practices and enhance customer service.
• Actively contribute to People Relations process improvements, to promote best practice and efficiency.
• Ensure best practice in all employee relations matters, in compliance with the Law and Company precedence.
• Continuously ensure that all employment contracts are being issued correctly, that they are up to date with legislation changes, aligned to country employment law, and that any changes to employment T&Cs are captured accurately.
• Continuously ensure that all employees of CMS are aware of the Employee Handbook and ensure to communicate policy updates.
• Support business Managers at investigation meetings, always seeking to minimise both risk to business and fairness to employee.
• Support business Managers with the Performance Management Process and follow up to ensure that plans are being actioned.
• Actively encourage Employees to avail of the Employee Assistance Program (EAP) and promote the benefits of wellbeing in the workplace. Support CMS wellbeing initiatives, including the management and reporting of any psychosocial risks to employees.

Absence Management

• Support business Managers by making them aware of their team absence levels and to put in place action plans to address persistent problematic absences.

Payroll & Benefits

• Support the Payroll function in the co-ordination of local pay, employer’s contributions and benefits activities. May lead on specific projects or benefits coordination.

Additional Responsibilities

Learning & Development

• Support the People Development Manager with training and development plans for all employees.
• Assist in Exceeding Expectations quarterly reviews and ensure that watch-outs data is being actioned accordingly.
• Actively support and promote company values and culture document.

Talent Acquisition

• Supporting the Talent Acquisition by setting up interviews and attending interviews, when required.
• Supporting the Talent Acquisition Manager by ensuring that People Relations create contracts and offers in a timely manner.
• Support the Employee On-boarding process, which includes Induction presentations.
• Provide top level feedback, from exit interview trends to Talent Acquisition Manager, to assist with further improving recruitment processes.

Employment VISAS and Right to Work

• Support VISA application requests, ensuring that we follow correct government guidance.
• Ensure that checks are being carried out on right to work, to ensure there is no risk to the business.

Data and Analysis

• Keep accurate and organised records of Employee Data (as per GDPR guidelines).
• Support the management of People data intelligence profiles, to ensure we are rewarding star talent and being proactive with managing performance/ capability issues.

Skills & Personal Attributes

Compentencies

Experience

Education and Qualifications

Key Traits

Knowledge, Skills and Experience:

• Fluent English, German and French speaker able to communicate, understand and interpret at a high level of linguistic competence.
• Strong French, German, Dutch or Swedish HR experience and HR best practice.
• Excellent communication skills both written and verbal, with the ability to influence people at all levels.
• Creative, flexible, with a proactive approach to problem solving.
• Proficient in all MS applications (Word, Excel, PowerPoint). Ideally experience working with Success Factors.
• Excellent planning and organising approach, with the ability to balance conflicting deadlines and priorities and attention to details.
• Evidences a collaborative approach and the ability to work well with a broad group of colleagues.
• Highly motivated, deadline focussed with the ability to consistently maintain high level of accuracy.

Qualifications:

• BA/BSc degree or work experience equivalent, in human resources, psychology, business, change management or other relevant field.
• Experience of having worked in human resources for a minimum of 1 years at HR Officer level, similar or above.
• Must be able to learn and grasp latest technology and innovation, including the use of social media.