Our Great Opportunity!

Our team is leading the Network Management Customer Adaptation business and is set up to define and foster services business, support Ericsson Market Area (MA) beyond the standard Ericsson Product Software capabilities. The team drives service development, service modernization and provides key competence in customer delivery engagements.

Join us to strengthen up the global expertise on our services around the analytic solutions. Today with a focus of services on our product offerings for ENIQ and NetAn but with an early insight and ambition to tomorrow’s platforms.

The primary tasks of the role would be designing and delivering customer adaptations. You would also be expected to lead and set standards for how we shall design, deliver, maintain and support our software. It is imperative that we continue to automate our processes. The design activities stretch from data mediation to machine learning and report visualization.

Within the team you would have good development possibilities in a diverse work environment within a multi skilled team with a close connection to both the global market as well as the development organizations. You will cooperate, communicate both with colleagues internally as well as customers and suppliers to Ericsson.

You will, in most engagements, work remotely in virtual teams to be more efficient, but there could be occasional cases of travel worldwide for customer activities. We work with a strong emphasis on team success and are looking for individuals who like to be part of a team where tasks can change dynamically for the greater good of our business.

Responsibilities:

• Design and delivery key customer engagements and new service introduction deliveries in relation to our analytics solution for ENIQ and NetAn as well as within future analytic solutions
• Provide technical expertise of our design guidelines, processes (Continuous Integration and Delivery), tools, and ways of working to our offshore design teams
• Supporting pre-sales activities, including pre-studies, work packages definitions and effort estimates for commercial requests
• Support Strategy, serviceability and new Service offering creation and competence introduction plans as an early adopter
• Customer support request handling on delivered software
• Work with the offering and implementation leads to support the Customer Adaptations assets creation for re-usability
• Act as a mentor for new members in the areas of technical expertise and team processes

Core Professional experience & other qualifiers:

• Software Solutioning and design experience (work package definition, solution design, test etc.) in some or several of the used languages and protocols such as:
• Java SE/EE (Java 8 and above) and Python, including multithreaded and distributed systems
• Experience of Web Design (JavaScript, NodeJS)
• Experience of Databases, SQL, ODBC etc.
• TCP/IP fundamentals and good understanding of security aspect in design
• Report Design in Tibco Spotfire, BO, Tableau, or other visualization tool
• Understanding of artificial intelligence, big data and machine learning techniques (e.g., R (Machine Learning))
• Knowledge of cloud native architecture, containers, K8s, Docker, Micro Services, VMWare TKG, Red Hat OpenShift is beneficial
• Knowledge and experience in automation, agile processes, software engineering principles and process transformation
• Ability to drive work in a structured & proactive manner, with good communication skills verbally and in writing
• Collaborative, team-player with ability to work across domains, in teams, across geographies and cultures. Ability to build effective relationships and excellent social, communication and consultative skills
• Innovative and problem-solving demeanor with a desire to drive continuous improvements technically keeping an open mind to seeing the opportunity in change and always challenge us to improve

Location:

The location is open to Gothenburg Sweden, Athlone Ireland, Madrid Spain or Jorvas Finland.

Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.

Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.

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