Job description

Are you an experienced Supports Planner who wants to expand your role function and lead a team of your own? Beatrice Loving Heart is currently looking for a qualified, experienced Supports Planner to join our Team Managers. Our Community First Choice Team Managers supervise an assigned team of Supports Planners in their coordination of services to clients enrolled in the Community First Choice Program (CFC). As a Team Manager/Senior Supports Planner for the CFC, you will manage a small caseload of your own and assist the Agency in ensuring compliance with key requirements and policies.

Here is what you can expect as a Senior Supports Planner/Team Manager ---

• Quarterly Performance bonus!
• 401(k) Retirement Plan with Employer Contribution
• Competitive pay, including mileage reimbursement!
• Extensive benefits, including gym membership discounts at major gyms – including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual – including paid holidays.
• Employer-paid training. Employer-provided laptop and cell phone, and printer!
• Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise!

The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.
Essential Responsibilities:

• Coordinate the daily functions of the CFC and ensure that Supports Planners are performing at an optimal level.
• Review reports for accuracy and provides feedback as needed.
• Schedule and conduct weekly meetings with assigned Supports Planners.
• Meet with newly assigned Supports Planners, mentor new Team Members on the CCP procedures and processes.
• Ensure compliance with billing guidelines through a thorough review of documentation by assigned Supports Planners.
• Advise assigned Supports Planners and provide guidance in navigating client-related issues and, DME/DMS and eligibility requirements.

• Maintain a consistent meeting schedule with Supports Planner and Coordinators of Community Services.
• Conduct performance reviews of assigned Supports Planners and provide feedback as needed.
• Maintain a client caseload and provide person-centered planning to assigned clients.
• Promote the Agency’s core mission and values through exemplary behavior.
• Complete additional duties as needed.

Client-Related Responsibilities:

• Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service.
• Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service
• The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients.
• The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients. Uphold the organization's contractual billing guidelines when documenting activities in the system.
• Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs. Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources.
• Implement critical thinking in assessing and resolving complex client-related crises.
• Assist clients with transitions from nursing or assisted living facilities to independence within the community.
• Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures.

Qualifications:

• The candidate will possess a bachelor’s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
• Minimum of two years experience in case management.
• Must possess oral and written communication skills.
• Ability to conduct research on a computer and other sources. Ability to use Microsoft Office, Excel, and PowerPoint.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals. Must possess a valid Maryland driver's license and reliable transportation.
• Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively. In addition to the above qualifications, the case manager must demonstrate:*
• The ability to adapt to the organization policy and procedural changes
• Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve. Honesty and integrity in all aspects of day-to-day activities.

Benefits:

• Health Insurance with Vision and Dental option -- excellent Employer contribution.
• 401 (k) Retirement Plan Option with Employer matching.
• Employee Assistance Program.
• State-wide Recreational Discount.
• Paid Personal Time Off.
• Company Paid Holidays.
• Company Cell Phone, Laptop, and Printer.
• Mileage Reimbursement.

** And much more***

Please visit the link below to fully complete our online application:

https://blhnurses.clearcompany.com/careers/jobs/64e48498-2bd1-25aa-6154-c506a10cf113/apply?source=1330845-CS-42843

Job Type: Full-time

Pay: From $56,160.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

License/Certification:

• Driver's License (Preferred)

Work Location: On the road

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