Job description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is with one of our Biotech clients who researches develop and commercializes drugs. The company focuses primarily on antiviral drugs used in the treatment of HIV, hepatitis B, hepatitis C, and influenza, including Harvoni and Sovaldi.

Job Description:

Essential Duties and Functions:

• Responsible for carrying out the operational responsibilities of system configurations, data analysis, and reporting functions for the business COE
• Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles
• Teach training admins how to do the point above
• Create new reports
• Teach training admins how to run, save, and/or schedule reports the point above
• Troubleshoot and resolve end user issues within defined SLA through ticketing system (ServiceNow)
• Audit data discrepancies between multiple HR systems and correct data in SuccessFactors Learning
• Provide LMS product capability consultation for content teams; spread awareness about new features/product update
• Perform system upgrades and communicate system changes to impacted parties and process owners
• Create and maintain training procedure manuals and guides
• Ensure systems are compliant with company system security standards and that security controls are in place.
• Request and manage Production to Stage refreshes
• Create new users in Stage environment if hired after the last Prod to Stage refresh
• Grant admin role to new training admins

Knowledge & Skills:

• 3+ years with hands on SuccessFactors Learning system configuration and system administration experience that demonstrates a solid understanding of how to configure and manage a learning management system
• Experience with loading connectors, importing tools, VLS integrations, OTC integrations, API integrations, editing & managing notifications, and updating security roles and domains
• Experience with deploying regular updates to large-scale enterprise audiences
• Familiarity with course design and learning content authoring tools
• Strong, professional written and verbal communication skills
• Working experience with incident management tools (ServiceNow experience is preferred)
• Implementation and knowledge of APIs including integration with third-party training providers (i.e., LinkedIn) is a plus*
• VLS implementation as systems lead preferred

Required Years of Experience:

• 3+ years with hands on SuccessFactors Learning system configuration and system administration experience

Top 3 Required Skill Sets:

• Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles
• Audit data discrepancies between multiple HR systems and correct data in SuccessFactors Learning
• At least 1 VLS implementation as systems lead

Top 3 Nice to Have Skill Sets:

• Connector experience
• Notification experience
• Role and Domain Security experience
• SAP Certified Consultant with Provisioning Access.

Required Degree or Certification:

• HS diploma

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Job Types: Part-time, Contract

Pay: $58.00 - $63.00 per hour

Application Question(s):

• How many years of experience do you have in SuccessFactors Learning system configuration?
• How many years of experience do you have in loading connectors, importing tools, VLS integrations, OTC integrations?
• How many years of experience do you have in VLS implementation?
• How many years of experience do you have in incident management tools?

Work Location: Remote

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