Company Description

The name Veolia has been synonymous in the purified water industry for critical applications for over the last 40 years in Ireland. Today, “Veolia” is respected, trusted and recognised as Ireland’s leading supplier of Ultra Pure Water Solutions and Technologies within the Ultra Purified Water industry.

A key business-to-business supplier offering:

• Partnership, capability and expertise to all clients;
• An organisation structured from a customer perspective.

Our aim is:

• To improve the competitiveness of all our clients;
• To set industry benchmarks in customer responsiveness.
• Offer Excellence every day

Our unique core differences

• Make Veolia Water Technologies the preferred supplier of Ultra-Pure Water solutions to Irish industry.

Veolia Water Technologies provides the complete range of services required to design, build, upgrade and manage water and wastewater treatment facilities and systems.

Job Description

Service Support:

• Generate and provide customers with sales quotations for parts and consumables
• Liaise with service engineers to obtain all relevant information to generate sales quotations, where necessary
• Follow up sales quotations within agreed timescales
• Take full responsibility of closing out sales quotations on the internal system
• Identify where sales may be falling short and liaise with customers on this
• Follow up with customers after breakdown visits have been completed
• Generate quotation, liaise with clients, process and order equipment, prepare documents for engineers visit, conduct site visits where necessary, post sale follow up with clients and generate case studies.
• Reporting weekly sales information to Service Director / Head of Internal Service Business Preparing information for engineering contractual visits.
• Assisting other team members where necessary

Administration Duties:

• Carry out administrative duties to support the efficient and effective operation of the service function as required
• Assist the Service Business Manager / Service Business Team Lead with the day-to-day running of the Service Department
• Participate in Company Stock Checks as required

Ad Hoc Duties

• Assist other department Managers as required with administration and ad-hoc tasks.
• Provide back-up support and cover within the service department during periods of absence
• Participate in Company Stock Checks as required.
• Generate Purchase Orders for Sub Contractor Labour
• Cover reception and phones as required
• General Reporting
• Any other Ad Hoc duties as required

Qualifications

Education

• 3rd Level Qualification desirable.

Minimum Experience

• 1-2 years administration experience

Skills & Experience

• Have excellent communication skills with the ability to communicate effectively with customers and colleagues.
• Ability to work under pressure in order to meet deadlines.
• Have strong analytical, problem solving and decision making skills

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.