The Golden Hotel a 5 Senses Hospitality property is seeking a motivated, flexible, hardworking individual to join our fun and fast paced team as a Special Events Server/Set-up Person!

If you enjoy interacting with people, making an event memorable and special and have good attention to detail this is the upbeat and always moving position for you! Indoor and outdoor set-ups for a variety of events from weekend weddings, business meetings, celebrations of life and receptions of all types.

Hours vary by events and season and no experience necessary willing to train right candidate, Part time and Full time hours are available. Early Morning, Mid Day and Late evening hours depending on event needs.

Hourly Wage starting rage $16 -$16.50 including tip share per event of %20 of the Service Charge. the busier we are the more money you make!

The 5 Senses Culture:

At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way.

Getting the Job Done:

• Provide guests and team members with professional, efficient, courteous and genuine hospitality
• Enthusiastically greets guests and introduces yourself.
• Serves orders, listens and notes the guest requests.
• Follows up and ensure satisfaction to heighten the guest experience.
• Anticipates guest’s needs and offers services prior to the guest asking.
• Maintains the image of the hotel by appearing presentable and well groomed.
• Manages guest’s concerns appropriately and resolves issues to the guest’s satisfaction keeping business objectives in mind.
• Supports the kitchen team by helping assemble food items as needed; ensuring the presentation is attractive and to standards.
• As the primary guest contact, show patience and a willingness to help and support the guests with their requests.
• Completes tasks assigned by the Banquet Manager, F&B Manger, and/or Hotel Managers which may include bussing tables, completing side work prep and cleaning of the banquet kitchen area.
• Be aware of the Guest Service Scores and understand role ensuring guest satisfaction.
• Attends all mandatory meetings and timely completes all required training.

Experience for Success:

• Previous Restaurant/Banquet experience a plus
• High school diploma or equivalent
• Experience in customer service
• Desire to work in a fast paced and interactive environment
• State required Food Handlers and Liquor Certification
• Strong communication skills, additional language a plus

The Good Stuff:

• Opportunity to grow your career and develop thru structured development programs
• Competitive Medical, Dental and Vision benefits
• Wellness and Commuter Stipend
• Vacation PTO Plan and Paid Sick Days
• 7 Paid Holidays
• Free nights at our hotels
• Monthly fun and recognition

The Fine Print:

5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities. This policy applies to all terms and conditions of employment. 5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination.