Marsh is seeking a Quality Assurance Analyst

What makes you stand out

• Coordinates training requests, develops training delivery calendars, and plans/schedules training delivery to ensure trainings are well-organized and successfully conducted.
• Coordinates training support from other internal training resources as required in the delivery of the curriculum.
• Assists in the design of needed training materials and tests new designs to ensure effectiveness, providing feedback and improvement opportunities for new training programs.
• Recommends improvements and enhancements to the training curriculum in order to close gaps and improve results.
• Ensure awareness surroundingenhancements in the training field by maintaining contacts and/or memberships in professional training organizations.
• Works closely with internal clients and appropriate consulting organizations to improve processes as well as document changes that are implemented.
• Maintains a focus on meeting the standards of the organization through an understanding of Professional Standards and any internal quality measures that are implemented.
• Work in a dynamic and energetic team environment
• Fast pace, exciting and friendly culture
• Competitive compensation and time off
• Attractive flex benefits package (medical/dental/vision insurance, life insurance, retirement plan)
• 3 to 5 years’ experience within quality assurance.
• Commercial Lines within the insurance world – preferred
• Experience with evaluating calls and able to improve new processes.
• Knowledge and participated around Q/A.
• Experience implementing enhancements to processes and training's.

McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $ 58,900.00 - 94,100.00 USD Annual.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.