The Network Analyst - Journeyman Computer Network Support Specialist completes onsite installation, configuration, labeling and testing activities for in-scope TSA devices. They will also be working in the areas of onsite inventory, packing, shipping, and asset management activities for in-scope TSA devices. Will be required to work M-F 730am to 330pm on site at the warehouse.

Responsibilities include:

• Handle requests for switches, servers, as well as other IT equipment currently not able to be requested in one of the portals on iShare.
• Handle requests which include Field Equipment Portal request accessible via portals
• Review requests for equipment including (laptops, desktops, VOIP equipment, Peripherals & UPS, Shipping label(s), switches, servers, as well as other IT equipment), ensuring/validating completeness and accuracy, including complete and accurate shipping details,
• Identify, Obtain and inspect equipment for request fulfillment
• Test/Evaluate equipment to ensure it is operational leveraging existing checklists for standard test/evaluate procedures, and creating and maintaining such checklists as needed to maintain quality.
• Image (PCs, servers, and other applicable devices)
• Capture asset information of equipment
• Prepare and package the equipment

Required Skillsets:

• BS 0-2 Years or HS 6-8 or equivalent experience.
• US Citizenship required with the ability to obtain an entry on duty security clearance
• Excellent interpersonal and communication skills
• Exceptional problem-solving capabilities and use of judgment
• Ability to work effectively in a chaotic and stressful work environment/self-starter