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At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Lounge Experiences team is part of Travel & Lifestyle Services (TLS) within the US Consumer & Global Premium Services organization and is responsible for delivering best-in-class airport and lounge experiences for our global customer base.

The Sr. Analyst of Global Lounge Marketing Strategy & Activation will play a key role in shaping marketing and PR efforts for the Global Lounge Collection, an industry-leading network of over 1,400 airport lounges worldwide, including American Express’ flagship Centurion® Lounges. The Sr. Analyst will also be responsible for strengthening cross-functional partnership with product and benefit owners globally to enhance marketing claims and processes to ensure the best possible customer experience at every touchpoint.

In addition to redefining Global Lounge marketing, the Sr. Analyst will also support pop up activation efforts to bring the lounge experience to life outside of the airport, such as American Express’ Centurion Lounge Suite at the US Open. They will need to have excellent relationship-building skills, adaptability and proven results implementing complex projects in a matrixed organization.

Key Responsibilities:

• Develop and own all Global Lounge Collection terms & conditions, leading marketing approvals and updates to digital content to drive competitive differentiation, Card Member engagement and industry leadership

• Collaborate with global product and marketing teams to develop leading lounge content across below-the-line marketing channels, social and PR

• Act as primary point of contact with compliance and legal partners as needed to drive adherence to all applicable rules and regulations

• Partner closely with Manager on strategy and execution of new and existing experiential activations to increase the Global Lounge Collection’s overall impact

  
  

Minimum Qualifications

• 2-3+ years of professional marketing or PR experience

• Upbeat self-starter and quick learner who thrives in a dynamic, fast-paced, and constantly evolving environment with the ability to deliver innovative ideas

• Positive relationship builder and fantastic collaborator with a “can do” attitude

• Stellar organizational skills with strong attention to detail

• Ability to analyze and present information to drive business results

• Clear and confident communicator with strong influencing skills to successfully partner across many teams

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

  
  

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.