Job description
We are currently seeking a Senior ServiceNow Administrator for an ONSITE opportunity in Jersey City, NJ This is for a 12+ month position.
Location: ONSITE opportunity in Jersey City, NJ
Type: Banking Industry seeking candidates with 4+ years of experience working within the Banking/Financial Industry.
Responsibilities:
- Perform day to day support, administration, and maintenance of the ServiceNow multi-domain platform.
- Manage third party support personnel to upgrade ServiceNow.
- Install/upgrade/manage ServiceNow
- Provide ServiceNow consultation expertise for all departments for new systems and major changes to existing systems or processes are contemplated.
- Monitor systems integration and process automation.
- Install/upgrade/manage all four ServiceNow instances at the Bank.
- Coordinate and perform installation and testing of ServiceNow updates and new releases.
- Configure and enhance all aspects of ServiceNow such as workflow, user interface (UI), client scripts, business rules, and more, utilizing out-of-the-box functionality as much as possible and only customizing when necessary.
- Establish standards and IT hygiene within ServiceNow, including maintenance routines, development standards, and code reviews.
- Install/upgrade/manage APIs for the various systems that interact with ServiceNow.
- Investigate, respond to, and follow through on possible and actual ServiceNow
- Perform reviews of existing ServiceNow workflows to ensure that they are effective and efficient.
- Work closely with business users to build requested items using workflows to manage processes from the client to the fulfillment teams.
- Work with IT and the business to create ServiceNow automation workflows.
- Review exiting Playbooks to ensure that they are effective and efficient.
- Work with IT to create Playbooks.
- Provide user training in the use of ServiceNow.
- Attend ServiceNow conferences and stay abreast of the latest developments of ServiceNow.
Ideal Candidate will have the following experience:
- Must have recent experience in a banking environment (With in last 4 years and minimum 2 years of experience).
- Must have a Minimum of 8+ years of professional experience in Technology as a System Admin.
- Must have four - (5) years of experience as a System Administrator of ServiceNow.
- Must have a minimum of 4+ years of experience in IT Service Delivery.
- Must have 2 plus years of experience using JavaScript and HTML, good knowledge of web design and object-oriented programming.
- Extensive experience with system integrations, REST API
- Extensive experience with Networking.
- Experience with LDAP/Active Directory, and relevant IT architecture.
If qualified, interested, and available (or know somebody who is), please reply with an updated resume and desired salary for immediate consideration to kara.vanlaeke@comcentric.com
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