Job description
Today, we are reimagining our retail and outlet stores with a spirit of hospitality so everyone who walks through our doors has a positive experience and leaves wanting to be a part of Generation Express. We call our stores ‘Style Studios’ and our sales associate teams ‘Style Squads’ – and they are the most important part of our transformation. Our culture is defined by three values – Express Yourself, Express Together, Express Success – and we invite you to join us and help build, activate and amplify the Express styling community.
For more information about Express, Inc. please visit www.express.com.
Location: Colorado Mills
The Store Manager manages retail store operations and supervises approximately two to seven Co-Sales Managers and full time/part time associates. Must possess the ability to:
BUILD TALENT
- Attract, hire, develop, inspire, and retain top talent
- Coach, develop and maximize the success of all Associates
- Maximize sales potential by coaching Associate behaviors on the sales floor and in the back room (Maximize Customer Sales Lead (CSL))
- Build a team that works well based on the needs of the Store
- Recruit, hire and staff
- Ensure training of the Associate team
- Succession planning and retain top talent
BUILD CAPABILITY
- Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities
- Analyze business and create action plans
- Ensure team communication
- Direct workforce management
- Direct merchandise flow
- Direct omni channel operations
- Manage controllable expenses
- Maintain policies and procedures
- Loss prevention/safety
BUILD THE BRAND
- Build a Store environment that is sharply focused on consistently delivering exceptional, positive in-Store customer experience
- Lead consistent focus on delivering an intimate customer experience
- Ensure implementation of company selling strategies
- Establish customer satisfaction
- Ensure visual standards and a positive in-Store experience
ADDITIONAL REQUIREMENTS:
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
Salary Range: $53,000 - $80,000
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
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Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.
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