Now Brewing: store manager, Siren Retail – Greenwich Lane Reserve Store

Job Summary and Mission

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. Siren Retail brings the moments of customer connection to the next level by encouraging customers to interact with the Starbucks partners to deepen their understanding of the art behind sourcing, roasting and brewing rare coffees harvested around the globe.

Though our roots lie in Seattle, our search for the extraordinary takes us around the globe. It’s this restlessness that drew us to New York City, the kinetic crossroads of the world. The Greenwich Lane Reserve Bar opened February 2020 in New York City’s vibrant Greenwich Village, where one can find a variety of Starbucks Reserve whole bean coffees, each roasted daily at a Starbucks Reserve Roastery, experience different brewing methods and choose from our selection of handcrafted beverages. Greenwich Lane Reserve Bar also offers coffee and tea-inspired mixology that weaves together the skills of bartender and barista, and features Princi’s authentic Italian fare, including pastries, salads, sandwiches, desserts and artisan breads.

The Reserve store manager is a hands-on leader serving to anticipate and assess the needs of customers and enable their teams to successfully deliver the Reserve experience for partners and customers alike. They are highly innovative, have a passion for problem solving and continuous improvement through people.

As the Reserve store manager, you’ll be able to apply your past retail leadership experience to:

Grow a successful business

• Drive sales leveraging your business acumen, efficiency and problem-solving skills

• Create a total store implementation plan based on trend analysis and local market knowledge to achieve operational excellence and business results

• Demonstrates ingenuity and creativity in accomplishing goals and can build a plan without relying on a defined process

Nurture talent & lead a team

• Engage the hearts and minds of your team through coaching and development, so that they realize their personal best as individuals and as thriving teams

• Role models leading in service of others

• Be a dynamic brand ambassador dedicated to driving and achieving results through your team

Impact your Community

• Integrate the business with the community to create better moments in peoples’ lives, from our partners to our customers, communities and planet

Basic Qualifications

• 5-7 years of progressively experience in retail or restaurant management in a complex environment

• Experience supervising others

• Available to work flexible hours, which could include early mornings, evenings, weekends, and holidays

• Ability to carry 35lb on a consistent basis

• Ability to read, understand, follow, and enforce safety procedures

Preferred Qualifications

• Experience analyzing financial reports to optimize business results

• Ability to manage store operations independently

• Knowledge of customer service techniques

• Ability to communicate clearly and concisely, both orally and in writing

• Team-building skills

• Ability to build cohesive, collaborative teams

• Portfolio management experience

• Experience assessing talent & developing a talent pipeline strategy

• Build diverse team of high performing partners

• Outstanding skills in leadership, interpersonal communication, and partner development

• Organization and planning skills- ability to plan and prioritize workload

• Strong operational and problem-solving skills in a customer-service environment

• Highly motivated, self-directed and results-oriented, with the proven ability to solve complex problems

• Ability to handle confidential and sensitive information

• Able to identify opportunity areas and create plans for action that control costs to optimize profits and ensure success

• 3-5 years Restaurant/bar management experience

• Education: College degree or a closely related field may substitute for a portion of the required experience

• Additional languages beneficial

• 21+ years of age

  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.