Job description

About us

All State Career is a small business in Baltimore, MD. We are professional, customer-centric, fast-paced and our goal is to provides educational programs that deliver real-life career skills in occupations that can lead to employment upon graduation and a lifetime of personal growth. With campus locations across the country, more students have the opportunity to experience the difference at All-State Career, a part of the Education Affiliates national family of schools.

Our work environment includes:

• Modern office setting
• On-the-job training
• Lively atmosphere

Under direction of the Academic Dean, the Student Success Coordinator (SSC) facilitates the campus restart initiative by assisting eligible students as they progress through the restart process. The SSC is responsible for achieving and exceeding the assigned institutional restart budget and goals. This individual coordinates students’ interactions with various campus personnel from departments including but not limited to Admissions, Education, Financial Aid, Business, Externship, and/or Career Services. The Student Success Coordinator contacts and advises prospective restart students and at risk current students; prepares and maintains student contact information and campus restart records; coordinates students’ appointments with staff, faculty, and administration; complies with appropriate academic policies and procedures; prepares and disseminates restart reports and publications; gathers and maintains accurate and confidential student records and files; and performs word processing and spreadsheet duties, provides student customer service and hosts on campus student retention events.

Skills/Competencies/Qualifications:

· Knowledge of campus academic programs, policies, and procedures

· Verbal and written communication skills

· Report preparation skills

· Ability to maintain student contact information

· Ability to operate personal computer and minimal experience with Microsoft Office Word and Excel

· Ability to meet deadlines and give attention to details and accuracy

· Ability to maintain confidentiality

· Ethical, detail-oriented, customer-service minded person with strong interpersonal/human relations skills interested in impacting student success

· Training beyond high school.

· Knowledge of Education Affiliates and campus academic requirements, policies, and procedures.

· Student advisement, interaction, and engagement experience.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Baltimore, MD 21224: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Required)

Work Location: In person

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