Job description

The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING! We are currently hiring for a full-time Studio Director.

Amazing Lash Studio Manager Benefits:

• Competitive pay and bonus structure
• Paid Time Off (PTO)
• Career advancement opportunities
• Discounts on services and retail

Management Responsibilities

• Manage and oversee all aspects of studio operations.
• Acts as sales trainer by identifying training needs and providing ongoing support, coaching, and role-playing opportunities to the team.
• Sales duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs.
• Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
• Provides strong leadership presence.
• Maintains quality service by enforcing organization standards.
• Participates in network events, webinars, and conferences as needed.
• Manages sales associates and esthetician and cosmetologist staff schedules based on the needs of the business.
• Meets monthly KPIs to help drive studio growth and profitability.
• Inventory management.
• Coordinate with the Stylist Trainer on recruitment efforts, onboarding, and performance reviews of Lash Stylists.

Manager Qualifications:

• Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.
• Has excellent leadership skills and the ability to lead a team in an organized and efficient way ensuring operations run smoothly.
• Implement structure, policies, and procedures.
• Customer Service oriented.
• Reliable and available to work 2 evenings per week and 1 weekend day.
• Ability to identify and problem solve, set expectations, goals, and delegate.
• Strong verbal and written communications skills.
• Must be an excellent organizer and problem solver with strong project management skills.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Collegeville, PA 19426: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Management: 1 year (Preferred)

Work Location: One location

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