Surveillance Manager
Job description
GENERAL RESPONSIBILITIES: Will report directly to the Mohican Gaming Commission and will be responsible for the day to day supervision of the surveillance officers and will work closely with the surveillance technicians to provide optimum coverage of all tribal gaming facilities. This position will have authority to effectively recommend to the Commission to hire, fire and promote officers within the surveillance department. This position will also have the capability to work cooperatively with gaming management, law enforcement officials, and other tribal entities involved in the creation of a central monitoring system to strive for ultimate protection of tribal gaming and non-gaming assets.
5. Must be able to obtain and maintain a Mohican Gaming License.
DUTIES:
- Must maintain confidentiality at all times. Maintaining a low profile regarding gaming issues at all times whether on duty or off.
- Have the ability to write clear and concise reports.
- Responsible for scheduling Surveillance Officers to insure minimum/maximum coverage at all Stockbridge-Munsee owned and operated gaming sites.
- Responsible for accurately recording timesheets, vacation/holiday requests, performing evaluations on Surveillance Officers, perform corrective action on surveillance officers who violate department procedures, reviewing incident reports, keep updated file on Surveillance Officer employee relation list and gathering all facts concerning all reports before forwarding it to the Mohican Gaming Commission for review and any other duties as required.
- Must have the ability to operate CC-TV (Closed Circuit Television) gaming surveillance equipment.
- Must be able to trouble shoot minor equipment failures in the absence of surveillance technicians.
- Maintain an updated file of all reported suspected scams and subjects involved.
- Will be responsible for ordering and maintaining supplies for surveillance department to keep the department running efficiently.
- Must be able to train Surveillance Officers in all aspects of their duties.
- Must maintain an acceptable departmental attendance record.
- Must be reliable and prompt when reporting to work.
- Required to attend job related, in-service, meetings, and training to maintain professional and technical knowledge.
- Must adhere to tribal law and other applicable laws as well as tribal personnel policies and procedures.
- May be required to satisfactorily complete an exam or other testing requirement(s) to determine skill proficiency.
- The above duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
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