Job description
Systems Engineer
Salary Grade 68
Starting pay is $3,159
NATURE OF WORK
The Technology Technician I supports and maintains administrative and instructional computers. This work includes the repair of all technology-related equipment. Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. The employee identifies problems and takes appropriate corrective action. An employee installs and upgrades all technology-related equipment in the network and stand-alone environments. Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level. Employees may have multiple sites to maintain. Complex problems are referred to the Network Engineers.
ILLUSTRATIVE EXAMPLES OF WORK
- Under the supervision of the Network Engineers, assists with the installation of hardware, software, and related peripherals
- Ensures the maintenance of all computers, software, and local area networks by monitoring performance
- Installs upgrades to hardware and software
- Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment.
- Attends classes and seminars to enhance knowledge of equipment and operating systems
KNOWLEDGE, SKILLS, AND ABILITIES
Strong knowledge of computers and related technologies
General knowledge of components of local area networks
Understanding of mechanical, electronic, and computer principles as applied to the repair and maintenance of computers and peripherals
Ability to communicate effectively with all levels of technology users
Ability to establish and maintain effective working relationships
SUGGESTED TRAINING AND EXPERIENCE
Graduation from a two-year college or technical school with a degree in a related field and eighteen months of experience; or an equivalent combination of education and experience. Experience in computer and peripheral troubleshooting.
This specification has been designated to represent the general nature and level of work found in positions in this class. As such, it is not intended to contain all the duties and qualifications required of an employee in a single place (job). Consequently, it is not to be perceived as a position (job) description or as an identification of essential functions as required by ADA.
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