TEAM LEADER ROLE

The Buff City Soap Team Leader is responsible for supporting a customer-centric work environment, partnering with the Store and Assistant Manager to achieve all Guest service standards. This individual will manage and supervise the Makery to achieve company operational goals by fostering a sense of urgency to achieve objectives. In addition, they will support the Store Manager and Assistant Manager with team member training, accountability and coaching within a positive inclusive store culture.

Team Leaders can be full-time or part-time.

Duties and Responsibilities

• Fosters a customer experience culture that is positive, genuine and informative
• Drives to meet or exceed sales goals and average transaction
• Communicates daily priorities, goals and initiatives to team members
• Train new team members in delivery of exceptional Guest experience utilizing Buff City Soap’s Core 4 scripts
• Coaches team members as needed, giving appropriate praise and guidance
• Ensures all products are made to Buff City Soap production standards
• Creates daily production lists for store team members
• Train new team members in the production of soaps and other products
• Leads team in meeting, practicing and communicating all Safety standards
• Leads by example, following all BCSMW policies and procedures; acts with integrity
• Communicates with team ensuring all cash handling processes are followed
• Assists in marketing events as needed
• Ensures all opening and closing duties are completed, using provided checklists
• Additional assignments as requested by appropriate leadership/owners

WE ARE LOOKING FOR CANDIDATES WHO...

• Believe everyone deserves to be treated with honor, dignity, and respect
• Desire to have a positive influence on all who they encounter
• Have a passion for excellence and serving others
• Enjoy working side by side with a team
• Want opportunities to grow, learn, and advance their career

JOB REQUIREMENTS

• Must be authorized to work in the United States
• Reliable transportation to arrive at work on time each shift
• Must be 18 years of age or older
• Willing to undergo a background check
• Availability to open and close store as needed
• Flexible work schedule 30-40 hours for FT, 15-30 hours for PT
• Includes weekends and some holidays

PAY

• $14.50 per hour

BENEFITS

• Health, dental, vision insurance for full-time employees
• Corporate Benefitshub.com membership
• Generous employee discount
• Discounts with other partner brands

CURRENT STORE HOURS

Monday – Thursday | 10:00 am – 7:00 pm

Friday & Saturday | 10:00 am – 8:00 pm

Sunday | 12:00 pm – 6:00 pm

OUR PROMISE TO OUR TEAM

It is our commitment to provide the opportunity at work for purpose, path, and prosperity to each and every member of our team.

P U R P O S E : We make it our mission to do meaningful work through meaningful values. Ultimately, we genuinely desire to have a positive impact on everyone we come into contact with.

P A T H : Striving to provide an environment that fosters opportunities for personal and professional growth is extremely important to us. We want to see you grow and meet your goals!

P R O S P E R I T Y : Work/life balance is essential. We encourage it through flexible schedules, competitive pay and benefits, and a positive work environment.

LEARN MORE ABOUT US
buffcitysoapmidwest.com
instagram: @buffcitysoap.midwest
facebook.com/BuffCitySoap/

QYi8i8uiP1