Job description

This is a client/contract-based position, open to C2C.

The Technical Analyst / Digital Engineer position supports Digital team in developing industry leading web and mobile solutions to meet our Members’ evolving financial needs and provide internal Member Service Representatives (MSRs) with capabilities to support those needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define system requirements for solutions. The team’s portfolio ranges from Member and MSR facing capabilities to supporting infrastructure and services.

This is a hybrid position for Vienna, VA location.

Responsibilities:

• Collaborate with product ownership to translate business need into the system requirements of the product
• Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform replatforming and enhancement opportunities
• Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
• Map data between interfacing systems
• Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
• Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
• Perform application and services tests.
• Responsible for creating system requirement documentation for applications and services, including interface specifications.
• Provide demos to internal project team, as well as to business stakeholders.
• Work closely with Business, Quality Assurance team and developers on projects and to address production issues.

You’ll be a good fit if you’re able to:

• Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
• Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues.

Have high-level understanding or working knowledge of the following:

• Services-Oriented Architecture
• Multi-tier applications (presentation tier/services-processing tier/data management tier)
• Enterprise and vendor API integration
• Managing system behavior through configurable variables
• Error handling
• XML and JSON data structures

Qualifications/Experience:

• · Ability to write SQL queries
• · Problem solving skill
• · Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
• · Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
• · Conducting complex technical analysis across multiple products
• · Work in Agile methodology
• · Writing requirements for a system
• · Writing mobile and/or web application requirements is a plus
• · Writing mobile service and/or web service requirements is a plus

_The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

TechWish is an equal opportunity employer, providing equal employment opportunities (EEO). All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment._

Job Type: Contract

Pay: $57,817.70 - $131,189.76 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Vienna, VA 22180: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Vienna, VA 22180

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