Pet Food Experts (PFX) has been putting people first for over 80 years. As a fourth-generation, family-owned business, headquartered in Pawtucket RI, PFX has grown to be a leading distributor of pet food and supplies servicing over 5000 independent pet retail locations in 40 plus states nationwide. PFX is an award-winning, relationship-driven, service innovator delivering best-in-class customer experiences that create long-term success and sustainability for its partners and industry at large.

Full Time Employee Benefits & Perks:

• No scheduled weekends!
• Full benefits package (medical, dental and vision), PTO, 401(k)
• Overtime pay for hours worked in excess of 40 hours/week
• Paid Holidays
• Employee discount on pet food & supplies

Schedule: Monday - Friday, 10am to 6:30pm

Pay: $28/hr

The Transportation Specialist is responsible for working as a backup to the Fleet Supervisor to ensure drivers and equipment are performing as necessary in order to provide on-time service to the company’s customers in a safe, efficient, and courteous manner. In addition, prioritizing and following all DOT/FMSCA regulations and company policies and procedures. This position is also a crucial role for interactive communication and requires a good communicator to engage our driver team, and our sales and warehouse teams.

SUMMARY OF ESSENTIAL FUNCTIONS

• Plan, assign, direct routes, with Fleet Supervisor through Roadnet/Omnitracs system to ensure maximize operating efficiencies.
• Train/re-train Drivers, coach/mentor, address complaints and resolve issues within the Transportation Department.
• Assist/Communicate with the Driver team to ensure they have everything they need to run their routes.
• Assist with contacting Penske and outside motor carriers for repairs and maintenance of equipment.
• Collaborate and communicate daily with the Outbound Operations Team on loading preparation, changes and issues.
• Finalize route and equipment assignments and daily loading reports with the Fleet Supervisor and Operations Departments.
• Collect all Drivers fuel receipts, amex receipts to be reconciled per driver at the end of each month. Reconcile each Driver’s Statement to ensure all receipts have been submitted.
• Provide information to Sales, Accounts Receivable, Customer Claims, New Accounts on driver ETA’s, proof of delivery, RGA’s, New Route/Stop
• Assist Fleet Supervisor with Route/Stop changes
• Schedule and coordinate all 3rd party though Globaltranz, Pitt Ohio, Teals pickups with the carriers

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• FMCSA/Transportation Regulation knowledge a must
• Demonstrated ability to understand, support and execute safety and regulatory compliance, including federal state and local laws pertaining to transportation
• Ability to work a flexible schedule (including 24 hour availability for receiving emergency driver phone calls)
• Excellent written and verbal communication with ability to exchange information effectively and in a timely manner
• Strong customer focus, results-driven and positive attitude
• Must be able to prioritize and perform multiple tasks with impeccable follow-up skills
• Solid analytical, problem solving, strategic and innovative thinking skills
• Intermediate computer skills, Google Suite preferred, and applicable company-specific applications

EXPERIENCE

• Minimum 1+ years of operational experience required
• Comprehensive knowledge of DOT regulations impacting daily operations
• Minimum 1 year leadership and/or mechanical experience
• Class A CDL required

Pet Food Experts is proud to strive for a strong spirit of teamwork, a mutually respectful workplace where we celebrate our differences through acknowledgement and appreciation of one another. We are honored to be recognized by our community, industry partners, and our own employees over the past decade. Learn more about us at www.petfoodexperts.com, Facebook, Instagram, Twitter, LinkedIn, or our blog.

All offers of employment are contingent upon passing a required criminal background check.

Pet Food Experts is an equal opportunity employer, Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military / veteran status.