The Central Bank of Ireland serves the public interest by safeguarding monetary and financial stability and by working to ensure that the financial system operates in the best interests of consumers and the wider economy.

We currently have a vacancy for the role of Travel Associate on a contract of indefinite duration, in Financial Control Division . This role is aligned with the Bank Officer Grade and the BO salary scale applies. Please click here for further information on our salary scales.

Responsibilities:

• Provide a business travel function to Bank employees to ensure that business trips are booked and organised in a timely fashion and give consideration to staff safety while at the same time ensuring the Travel policy is adhered to
• Review and process claims in relation to both Travel and non-travel expenses to ensure accurate payments are made to staff in a timely manner and in line with policy requirements
• Reconcile other services managed by the Travel Desk e.g. Staff Imprests, Petty Cash, non-travel reimbursements to ensure that payments/reimbursement are in line with policies
• Manage the system maintenance on expense@work system to contribute to ensuring that specified risks are correctly managed, that the correct users have access and that the data maintained e.g. mileage rates, subsistence rates etc. is accurate and will result in correct payments to staff
• Participate in annual audit requests, walk-throughs, queries and solutions to findings so the necessary support and assurance is provided.
• Initiate process reviews by continually reviewing and critically analysing processes and policies to ensure that they reflect current practice, are fit for purpose at all times and reflect any associated risks for the organisation which need to be addressed
• Ensure compliance from all staff with policies under the remit of the team e.g. Business Travel and Expense policy, Team Engagement, Corporate Credit cards etc. to ensure value for money and employee safety
• Undertake project and other ad-hoc research pieces of work to support team lead in relation to wider initiatives or piece of work being undertaken

Requirements:

• Leaving Cert or equivalent professional experience, additional industry third level qualification an advantage.
• Significant relevant industry experience with a travel management company (TMC) or other industry service provider required. Experience working in a reservations role handling a diverse range of corporate clients, including those at c-suite level, in addition to experience working under own initiative and also part of a busy, dynamic team with a heavy and diverse workload
• Strong skills and experience in MS Office suite of applications
• Knowledge with a variety of travel and expense systems, profile management systems and Online Booking Tools (OBTs) e.g. Concur, Roomex, Hotels.com, Umbrella, GTP, Global Distribution Systems (GDS’s) in general etc.
• Familiarity with corporate travel industry e.g. TMC’s, airlines/hotel/car rental contracted rates etc.
• Good interpersonal skills (confidentiality, judgement, integrity)
• Good internal and external stakeholder management skills to enable the development and maintenance of positive relationships
• Organised with a track record of delivering on work to meet deadlines
• Good verbal and written communication skills, in particular the ability to engage with staff at all levels including senior management
• Good attention to detail and ability to work on own initiative but also as part of a busy team
• Capable of seeking guidance when required but also assisting colleagues in their cross training, enthusiastic with a willingness to learn
• Good problem solving and organisational skills.

We know it's our people who make the Central Bank special and we are focused on creating a diverse, inclusive, fulfilling and progressive work environment. We encourage applications from candidates with different backgrounds, experiences and perspectives as it strengthens us, as individuals and as an organisation. We are committed to positively supporting candidates with disabilities. If we can make any reasonable accommodations for you in the recruitment process in order to give you the opportunity to perform to your best, please let us know. Any information that you provide will be used only for the purposes of providing relevant support and will have no bearing on how your application will be viewed.

We have recently implemented a hybrid working model to balance the flexibility working from home provides with the value our office environments bring to support collaboration and connection with colleagues. Our approach to hybrid working enables colleagues to work from home up to 50% of working days, building on an existing broad range of flexible working policies and practices already in place to support our people achieve the right balance. Hybrid working represents a new way of working for us and we continue to learn from our experience – we are committed to evolving our approach and model where appropriate based on what we learn and on what will work best for our organisation.

Our policies also provide insight into our organisational culture, work environment and working arrangements. Here are some of the key policies (subject to ongoing review and amendment) which may be of interest as you consider a career with us.

The Central Bank pension scheme mirrors the rules of the civil service pension scheme. Therefore if you are in receipt of civil/public service pension, abatement may apply to your current pension. Details of the appropriate pension scheme will be provided upon determination of the appointee’s status.

Application Details:

Closing Date: 18/12/2022

To apply, please complete the application form attached (via the “apply” link).
Before starting your application you will be asked to create a profile with us, this will allow you to track and review your application throughout the process.

Click "register" to create a profile and complete the application process.
Once your application has been successfully submitted you will receive an automatic email from us acknowledging receipt. If you do not receive this auto-acknowledgement, please contact recruitment@centralbank.ie .
Cuirfear fáilte roimh chomhfhreagras í nGaeilge.
The Central Bank of Ireland is an equal opportunities employer.