Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect.

UX Designer

The Role

The role of the Digital Customer Experience (DCX) team is to create frictionless digital journeys on analog.com for customers to Find, Choose and Use Analog Devices products and solutions. As a UX Designer on the DCX team you will work closely with business leads, UX researchers, SEO & Content Specialists as well as Developers to create simple but effective digital experience for our customers. The ideal candidate will have a track record of working on UX for customer facing products and processes, ideally within the realm of Digital Customer Experience. As a UX Designer you will be passionate about the role of the customer in the creation and iteration of digital experiences and display a strong sense of empathy for design engineers, component buyers and other key audiences.

Responsibilities

• Gain a deep understanding of the digital product you are assigned to, it’s purpose and how it should make life easier for our customers.
• Translate concepts into UX deliverables for the products you support. For example: low fidelity wireframes, prototypes, high fidelity mockups, journey maps, story boards etc
• Work closely with UX Researchers to conduct validation on potential solutions (such as user interviews, facilitating workshops) and to incorporate feedback/insights post validation.
• Own and communicate a point of view on critical topics, advocating for the customer whilst balancing against business goals
• Proactively identify opportunities for optimization – focus on small incremental changes as well as big bang projects.
• Work with and contribute to the ADI digital design system. Incorporate feedback from customer interactions to ensure design system and component library are evolving with our knowledge of customer behavior.
• Participate in design reviews and partake in healthy debate which results in the best customer experience.
• Be a champion of experimentation and support structured approaches to optimization of digital experiences. Actively contribute to the UX Design team culture, processes, and documentation.

Qualifications

• 3+ years of UX design experience with proven ability to deliver experience uplift across full customer journeys
• Strong understanding of UX research methodology
• A portfolio, case studies or similar documentation demonstrating past work experience and UX Design deliverables
• Expertise in UX software, in particular Axure and Figma
• Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences.
• Comfortable working as part of a global, hybrid team who are passionate about resolving user pain points through great design

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

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Education Level: Bachelor's Degree
Travel Required: Yes, 10% of the Time