University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.
A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:
University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
The Upper Chesapeake Health Foundation, Bel Air, MD
The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
The Senator Bob Hooper House, Forest Hill, MD

Responsible for developing, implementing, and maintaining patient centered processes to ensure superior access to care and customer experience in Upper Chesapeake Medical Services provider network and employed practices. Serves as the primary administrative point of contact for over 200 employed providers (physicians and advanced practice providers). Works with providers and staff to appropriately capture billable opportunities, manage expenses with fiscal responsibility, and robustly promote services within the service area. Leads with integrity, enthusiasm and professionalism. Partners with University of Maryland Medical System colleagues to ensure the identification and implementation of operational and financial best practices and optimal patient facing policies and procedures.

Education: Master’s Degree in business or healthcare administration required.

Experience: Minimum of ten (10) years of management experience in a healthcare setting required (hospital and/or large practice administration experience strongly preferred). Superior working knowledge of the dynamics of healthcare finance, operations, and physician practice management required.

Skills & Abilities: Ability to: a) work independently or with other team members to achieve UM/UCH goals; b) take initiative in achieving expected results; c) plan, implement and evaluate programs; d) establish and maintain positive working relationships, e) maintain confidentiality. Demonstrated skill in: a) effective leadership practices; b) making effective decisions; c) complex problem solving; d) crisis management; e) organizing a heavy and diverse workload, setting priorities, and meeting deadlines; f) collaboration, negotiation and conflict management.

All your information will be kept confidential according to EEO guidelines.