This position is only open to Northeastern Co-op students. No other internal or external applicants will be considered.

SCHEDULE: 40 hours, Monday – Friday, 8:30 AM – 5:00 PM.

LOCATION: 444 Harrison Ave, Boston MA

JOB DESCRIPTION:

SUMMARY OF POSITION:

The Workforce Development Program Assistant will assist in overseeing a variety of programs within the Food Services and Housekeeping Department Training Programs. The Workforce Development Program Assistant will support the entire Workforce Development Team, including the Director of WFD, Stabilization Specialist, and Job Placement Specialists. This department works directly with individuals who are seeking to move beyond homelessness through housing and employment. The incumbent must possess strong computer skills; demonstrate strong verbal and written communication skills, and excellent time management and organizational skills. This is an exciting opportunity to work in a diverse, fun, fast-paced environment while making an important impact in the Boston community.

REQUIREMENTS:

EDUCATION/TRAINING:

REQUIRED:

• High School Diploma or GED
• Some college

KNOWLEDGE/EXPERIENCE:

REQUIRED:

• Minimum of six (6) months of professional, fast-paced office experience

• Proficiency with internet research, using social media (Facebook, Twitter, Instagram)
• Must possess strong computer skills including proficiency in Microsoft Office, particularly Word, Excel and Outlook

PREFERRED:

• Interest in workforce development, social enterprise, the nonprofit sector

MENTAL ABILITIES/SKILLS:

REQUIRED:

• Ability to read, and write email communications
• Excellent written and verbal communication skills
• Must have excellent time management skills
• Must be very organized

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Job Training Program Recruitment

• Track applications for training programs and review them for completeness
• Along with WFD&TC, follow up with applicants and referral sources on missing elements of applications
• Coordinate with WFD&TC to schedule trainee interviews
• Coordinating and participating in drop-in hours

Job Training Program Orientation

• Assists the Workforce Development Team with Orientation that occurs every 8 weeks
• Organizes print-outs, binders, and all materials
• Assists with enrollment paperwork and creating identification cards

Job Training Program Life Skills Workshops

Assists the Workforce Development Team with the following workshops:

• Visiting Chef Series (VCS)
• Mindfulness Meditation
• Professionalism
• Financial Literacy
• Digital Literacy
• Job Readiness
• Resume and Interviews
• Assisting in facilitation of remote, volunteer-led workshops
• Tracking trainee satisfaction in workshops
• Organizing binders and workshops materials

Workshop responsibilities include, but not limited to:

• Schedules and confirm workshops / volunteers
• Manages the Workforce Development Outlook calendar
• Manages the scheduling of conference rooms / caterings
• Ensures to be available to escorts volunteers to designated rooms
• Set up /breakdown rooms per volunteers specifications
• Prints materials and ensures room is set up with necessary materials
• Communicates volunteer arrival / info with the Food Services Team, Men’s Inn Front Desk, and at times Development & External Affairs
• Drafts social media post for supervisors review, and coordinate post with the Inn’s Communication & Media Department (platforms: Instagram, Facebook, Twitter)
• Drafts acknowledgement email with photos for supervisors review
• Takes photos of VCS demo, upload, photo shop, and store in assigned folders, while paying particular attention to photo consent information
• Collaborates with team on creating new partnerships

Job Placement & Retention Support

• Assists the Workforce Development Team and job trainees with resumes, cover letters, online applications, thank you notes
• Assists the Job Placement Specialists with industry and employer research
• Supports with trainee data management in Air Table system
• Tracks job placements into WFD excel database and Clarity HMIS software program
• Assists with retention efforts of department – making external communication to graduates to determine current employment and potential services needed

Food Services Training Program (FSTP) Farewell Celebration

• Creates a festive lunch and celebration for FSTP trainees who are graduating
• Works with Executive Chef / Trainer to establish celebration date, sends invitations to appropriate groups, and make room reservations
• Creates lunch menu with graduating trainees, submits orders, checks request and makes vendor payments
• Creates a PowerPoint Photo Slide Show
• Makes all arrangements for cards, certificates, and aprons

Entrance and Exit Surveys

• Administers entrance and exit surveys to incoming/outgoing FSTP trainees via Survey Monkey, compile, analyzes and communicates data/findings to WFD team

General duties

• Assists the Workforce Development Department with data entry / reports in Clarity HMIS software program
• Additional projects and duties as assigned
• Other duties as assigned in order to meet the needs of the organization during the COVID-19 pandemic or other public health or weather emergency.

Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.