The American Heart Association (AHA) has a Temporary, Part-time opportunity for a Youth Market Coordinator located in any of the following areas: Arlington VA, Baltimore MD, Newark DE or Saddle Brook NJ. This position is part-time, temporary (12-15 hours per week). Under the direction of the Senior Vice President, the temporary Youth Market Coordinator completes a variety of tasks to support the needs of the business, particularly during peak times and leave of absences. Duties may include outbound phone calling to recruit new customers/schools, re-recruit customers/schools, and/or schedule appointments including VP/Director planning meetings. Data management is a core responsibility with data entry into Microsoft Dynamics and other systems, along with researching schools/districts/campaigns/history. This position can be a remote position, located in your home office.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.

Essential Job Duties:

• Develop, input, and maintain information in appropriate computer software programs, including but not limited to SharePoint, Microsoft Office, Microsoft Dynamics, to include data reporting. Performs data entry, data integrity, research, and data management.
• Makes outbound phone calls to secure new and repeat customers to schedule appointments, and to complete needed research.
• Coordinates volunteer planning meetings, as needed sending and writing correspondence and follow-up.
• Establish and maintain outstanding customer service relations with schools, customers, and volunteers by providing professional and friendly assistance within best practice guidelines, with proactive resolution of issues or needs.
• Other duties as assigned.

Minimum Qualifications:

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• No office experience required.
• Must have at least basic knowledge and skill with Microsoft Office 2019 or higher used for word processing, email, presentations, and spreadsheets. These skills are subject to testing.
• Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public. This includes ability and willingness to build and cultivate relationships within and outside the American Heart Association. This also includes the ability to work collaboratively with others to use resources to achieve common goals.
• Excellent communication skills with ability to follow-up with individuals orally or in written correspondence.
• Ability to be diplomatic, self-motivated, resourceful, tactful and flexible.
• Knowledge of and skill in report preparation, proofreading and attention to detail.
• Ability to function independently with minimal direction.
• Ability to acquire understanding and absorb new information rapidly.
• Must pass background check.

Attracting passionate, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• 
  Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. This position is part-time, temporary and does not qualify for benefits.
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.