Area Manager - South Dublin

The Company:

Comfort Keepers is one of the largest home care providers in Ireland. Our aim is to enable people stay happy at home by delivering quality homecare to our clients by placing their needs at the forefront of what we do. We are Multi award winning firm with 1,100 employees in care and office roles we Operate in 22 counties. Our mission to provide our clients with the highest level of quality of life that is achievable. We shall treat each of our clients and colleagues with the respect and dignity they deserve, as though we were caring for a member of our own family.

Overall Objective:

Comfort Keepers are seeking to appoint a strong Area Operations Manager with excellent workforce planning and business development experience who is commercially aware and will play a key role in the overall management and strategic development of Comfort Keepers.

Role Overview:

To be successful in this role, you need to be a highly motivated manager with excellent interpersonal, staff management and organisational skills, with a proven track record in these areas. You should be able to demonstrate effective delivery and development of quality services regionally.

What we can offer you:

• Monday - Friday 8.30 - 5.00pm
• Work/Life Balance
• Salary up to €50K
• Career Progression opportunities
• Annual Leave Increment with Long term service
• Employee Assistance Programme
• Birthday Off!

• Core working hours for the role are Monday to Friday, 08.30 - 17.00. To be successful in this role it may be necessary to work some evenings and weekends and facilitate reviews and supervision visits

Principal Duties and Responsibilities:

• Management and support of a team of Branch Manager/Office Managers, Field Managers, Supervisors, Care Co-ordinators, and Carers.
• Ensure that the protection and welfare of vulnerable adults is a primary concern, supervise the staff who undertake the Designated Person role under National Guidelines, and ensure Comfort Keepers policies and procedures are fully adhered to.
• Responsible for the management, delivery and development of Comfort Keepers work within your area of responsibility.
• Participate in budget planning and manage approved budgets in line with Comfort Keepers financial procedures.
• Ensure standards set out by Tender and/or HIQA are adhered to and records of same are maintained and available to view by CEO, HSE or audit authority
• Submit monthly statistics to the Head of Services, the SMT and other agencies as required.
• Contribute to the management and strategic development of Comfort Keepers as a member of the management team
• Ensure that services are planned, delivered, and evaluated in response to the needs of clients and families with whom we work.
• Participate in project developments which improve Comfort Keepers policy, practice, models of work, service development at regional and or national level.
• Promote and represent Comfort Keepers to key agencies.
• Support communications with staff, clients and the Head of Services
• Ensure that all Comfort Keepers policy and procedures, legislation and statutory guidelines are being fully implemented within your area of responsibility and where necessary develop new policy proposals
• Adhere to our high standards of care delivery and further enhance them
• Develop and maintain relationships with our customers, HSE
• Commitment to the vision, mission, values and policies of Comfort Keepers.
• Identify opportunities for growth and development

The Essentials

• A minimum of Level 7 Degree; in Healthcare, Community Work, Business Management, Social Work, Social Science/Care, or other related areas would be ideal
• A minimum of 5 years of post-graduate work experience including at least 3 years in a management role.
• Clean Driving License and own car
• Strong people management and leadership skills with a minimum 3-5 years of experience
• Experience in and understanding of Health Services and working with service users and their families.
• Experience of working with statutory and community agencies.
• Process excellence, problem solving and openness to change
• An ability to develop, implement and oversee good systems, processes, and procedures that delivery high quality services.

• Great communication skills to ensure each location and head office are well connected.
• On-site presence for each location (estimated 2-3 days travel per week).
• Passion for great customer and employee service.

The Desirables

• Experience in Project evaluation and Outcomes measurement.
• IT Systems skills and proficiency in Microsoft Office & Digital Workflows
• Training and facilitation skills.

Apply today!

For more information, please contact officerecruitment@comfortkeepers.ie