Job description
Overview:
Under the direction of the Manager and Shift Manager, the incumbent maintains clean and attractive public and employee areas within the facility
Responsibilities:
- Deep clean, sanitize, and maintain attractive front and back of house spaces
- In observation or safety requirements, services assigned areas using provided chemicals and equipment according to established procedures
- Perform other duties associated with public area housekeeping as assigned
- Operate and keep clean equipment, which is used for sweeping, vacuuming, brushing, polishing, and more
- Follow internal procedures for signing in and out equipment, radios, and master keys
- Provide excellent customer service for our internal and external guests
- Take responsibility for the cleanliness of public spaces
- Recognize and respond to spills or other calls which require immediate attention
- Use wet floor signs to ensure guest and employee safety around wet areas, spills, or other cleaning
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations
- Demonstrate actions and behaviors that reinforce the Company’s Mission and Values.
- Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations
- Other duties as assigned
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
- Must currently hold or be able to obtain a NJ Casino Employee Registration license through the NJ DGE
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