Job description
Paid Training! - Job Advancement!
Customer Service Advisors (CSAs) are responsible for delivering exceptional customer service to our guests. By allowing our guests to make informed decisions about their automotive needs and services, they help increase sales and build loyalty. The CSA is a Lube Technician who has successfully completed the CSA certification program through Jiffy Lube University ℠.
Customer Service Advisor Responsibilities
Customer Service Advisors are responsible for creating a positive guest experience. They offer service recommendations, ensuring completion of quality workmanship communicates to the guest any special circumstances that impact overall satisfaction. Other CSA duties include:
- Understanding the full range of Jiffy Lube products and services
- Accurately capturing guests’ product needs and providing updates throughout the entire process
- Offering our guests options that are tailored specifically to their automotive needs
- Giving impartial advice to ensure that our guests are aware of manufacturer recommendations
Salary: Hourly Rate plus Bonus
Preferred experience:
- Customer Service: 1 year
Required license or certification:
- Driver's License Preferred
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
Ability to commute/relocate:
- Norristown, PA 19401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- automotive: 1 year (Preferred)
Work Location: In person
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.