Job description
Job Description :
Beer Ambassador
Dublin - Guinness Storehouse/Open Gate Brewery
Permanent
About us
The Guinness Open Gate Brewery is a creative brewing space where our beer savvy team encourage guests to explore different beer flavours – it is here that our brewers are given the creative licence to dream in beer, giving guests the opportunity to try exclusive small batch brews, most of which are limited editions.
If you’re a beer nut, and are passionate about sharing our craft and character with consumers, then help us continue the story and build a great career in the process.
Feel inspired? Then this may be the opportunity for you
About the Role
The Beer Ambassador will welcome guests to our Guinness Open Gate Brewery, and showcase the spirit of collaboration, innovation and exploration that lays at the core of the Guinness. You’ll be passionate about the drinks culture and be one of the best mixologists in the business. There will be strong collaboration with Diageo Brand Ambassadors as well as being a great teammate.
You’ll provide an outstanding customer experience by engaging and exciting our visitors with your skill, knowledge and personality, implementing innovation around our overall portfolio with Guinness. Ensuring that every visitor has an unforgettable experience, you will work with a customer first approach and build custom experiences and drinks tailoring service to meet the needs of the customer.
You will generate advocacy for the brand, by delivering incredible guest experiences in a high-end service environment being able to wow them with your drinks and creative skills behind the bar as well as guiding guests through our visitor experiences, boutique retail offering and food and beverage programmes. You will provide the highest levels of service to guests in our food and beverage areas as well as being accountable for stock control.
You will act as a Beer educator for guests as well as a vital resource for sales teams to support and encourage customers in engaging with our portfolios. You will be key in product launches and external promotions, trade events, brewery tours and represent the brand off site- locally and globally as decided by business. In order to deliver this successfully you will need to be able to credibly engage audiences in delivering interesting and exciting beer experiences, Guinness & food experiences, media & VIP tours, pop-up immersion experiences, beer sampling and beer events and virtual events. Internally, you will educate and mentor Guinness Storehouse Assistants on the Guinness Portfolio and brewing processes
Weekend and evening work is required.
About You
This really is the dream position for someone who is a true beer enthusiast, with a key focus on bar service, customer service and providing an outstanding experience for all.
You will have strong storytelling skills, with a keen attention to detail in order to communicate Guinness’s global brewing expertise with a focus on heritage, craft and quality. This will involve public speaking (at times with the media) and hosting a variety of guests (including VIPs). In order to do this successfully, you will bring strong people skills to the role as you will be interacting with a number of internal and externals while also networking acting as an ambassador for Guinness.
To be successful, you’ll bring creativity and have top bartending skills as well as extensive knowledge of beer. This role requires the highest standards of customer and professional service and you will have worked extensively in a high end hospitality venue, passionate about customer experience and outstanding drinks.
You’ll have strong interpersonal and communication skills and previous experience of stock control is also key.
We have a saying here – that character is everything. We’re looking for hardworking, curious, endlessly upbeat people. Self-motivated, tenacious team-players who want to learn and grow – and fast.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
CHARACTER IS EVERYTHING
Worker Type :
Regular
Primary Location:
Storehouse
Additional Locations :
Job Posting Start Date :
2022-07-05-07:00
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