Job description
Description
Acting as an ambassador for L’Occitane during the Christmas period providing excellent customer service and effective product selling.
Contract Type: Fixed Term Contract up to and including 24th December 2022.
Weekly Hours: various contracts available
What Will You Do?
- Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occitane ALWAYS Conversation
- Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager to contribute to the success of the Company
- Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers
- Support in-Boutique and external customer events
- Adhere to Company policies and procedures at all times. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
- Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
- Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
- Support the Boutique Management with security and general Health & Safety monitoring
- Performing any other tasks required by Boutique Management to support the needs of the business
- Effectively use the Point of Sale (POS) system to process all transactions without error
- Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
- Offer & provide demonstrations (including hand massage) to all customers
- Offer & serve refreshments, including wine on weekends and at special events
What We Offer You!
- Real Living Wage
- Generous staff discount to use on all your favourite L’Occitane products!
- Product Allocation!
- A thank you gift at the end of your contract
- Much, much more!
About L'OCCITANE
Since 1976, L'OCCITANE en Provence has been imagining, producing and selling beauty, skincare and well-being products with an intention to share nature's wonders with the world. Our ambition is to not only sustain lands, but to regenerate ecosystems. We believe beauty goes beyond what the eye can see. From seed to skin, we are holistic in our approach. At L'OCCITANE en Provence, we've always been Cultivators of Change. This mindset is nothing new. We do our best to create positive change for the world, and we always try to inspire everyone around us to do the same.
L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles.
L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles.
One way we cultivate change is by creating a more diverse and inclusive workplace and organisational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued.
We recruit positive-minded people who share our core values and our commitment to sustainability.
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