Job description

Ready to change how business gets done? So are we.

Customer Service Associate

Salem, OR

Monday - Friday, 9am-6pm

As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So join us as one of our customer service associates and we’ll make sure you have the tools and technology you need to deliver positive outcomes for our clients every time.

We are seeking a highly motivated, enthusiastic customer service associate to facilitate filings, such as incorporations, amendments, mergers and dissolutions, to name a few, for our corporate clients and law firms.

What you’ll do for us:

• Provide excellent customer service to both internal and external clients

• Ability to follow up and through on all orders

• Respond promptly to inquiries and follow ups through use of our systems

• Organize your workflow to meet customers timeframes and demands

• Recommend process improvements where applicable

• Adhere to team quality standards for preparing client forms and submitting documents

• Navigate quickly between multiple databases quickly and accurately

• Research and analysis of legal documents

• Maintaining and growing existing customer business by providing outstanding service

What we’ll do for you:

• Empower you to find your own innovative solutions to challenges faced by some of the world’s leading companies

• Give you the freedom to explore, experiment, and implement out-of-the-box ideas

• Provide excellent benefits for you and your family, including 401(k) with employer match, medical insurance, paid time off, tuition reimbursement, and more

These technical skills, experience, and qualifications will provide a successful foundation for this position:

• Energetic self-starter who thrives in a fast-paced, team oriented environment

• The ability to multitask with a strong attention to detail and accuracy a must

• Demonstrated ability to manage multiple projects simultaneously

• Strong prioritization and time management skills as well as problem solving skills

• Ability to work independently with a minimum amount of oversight

• Strong computer skills with the ability to integrate information from multiple sources quickly and accurately

• Excellent verbal and written communication skills

Job Type: Full-time

Pay: $37,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Salem, OR 97301: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.