Job description

Greensburg Construction Products is seeking a full-time Customer Service Representative. This is an excellent opportunity to develop your customer support career in a versatile role with broad responsibilities across all company functions to assure customer satisfaction, support sales opportunities, provide operations support, and execute internal projects and process improvements.

Responsibilities include:

· Provide overall customer support; respond to customer inquiries, prepare quotations, and enter orders

· Schedule and expedite product to meet customer need

· Review customer contracts to ensure quality and accuracy

· Assist with coordination of sales opportunities and customer product selection

· Collaborate with Sales, Dispatch, and Yard Workers for delivery activities and inventory availability

· Handle or escalate sensitive customer issues as needed

Qualifications and Skills:

· Minimum two years’ customer service, client support, or warehouse administrative experience preferred

· Familiarity with masonry, construction, or related industry preferred

· Team player with a strong ability to communicate and establish a phone rapport with customers

· Business acumen, analytical skills, strong organizational ability, and an excellent attention to detail

· Exemplify professionalism and initiative, with a ‘roll up your sleeves’ attitude

· Proficiency with Microsoft Office software, ERP or CRM experience a plus

Salary based on experience.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: One location

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