Job description

Essential Duties and Responsibilities:

This is a Front of House position.

Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Service behaviors. Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and elevates situations to a supervisor when necessary. Promotes Total Rewards programs and Total Rewards registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes Harrah’s and always projects Harrah’s in a positive light to guests.

Understands, anticipates and responds to internal customers needs. Communicates in a friendly, respectful and professional manner. Politely gives consistent, timely and accurate information to guests and finds answer when unsure. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and customers.

• Responsible for delivering cooked foods to the guests and assisting food server as needed.
• Replenishes table condiments and clears tables as needed throughout the food outlet.
• Maintains sufficient amounts of condiments in side station.
• Maintains a clean and sanitary work environment and follows sanitation procedures as instructed by the Delaware County health department.
• Consistently follows through with the appropriate actions when asked to complete projects or tasks.
• Prepares for a rush period of work with-out getting behind.
• Performs related duties request or otherwise required.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Conducts self in an appropriate professional manner at all times.

Requirements:

Is able to work in smoke filled environment, and is able to stand for prolonged periods of time.

Physical/Mental Demands:

· Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack.

· Excellent oral and written communication skills.

· Must be fluent and literate in English.

· Must be able to respond calmly and make rational decisions when required.

· Must be able to listen and respond to visual and aural cues.

· Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Caesars Entertainment, Inc. is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Caesars may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.

Job Type: Part-time

Pay: $9.65 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Physical setting:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.