Job description

About us

Pain & Rehabilitative Consultants Medical Group

“We have built a system that’s dedicated to help providers focus on what they do best: Provide Excellent Care.”

Pain and Rehabilitative Consultants Medical Group is an industry leader in both Acute and Chronic Pain Management and has been serving Northern California for more than 25 years. The providers at PRCMG have dedicated their professional careers to providing cost-effective medical care of the highest quality, with a commitment to exceptional service. Our providers are constantly furthering their education on the techniques and approaches to promote the most advanced, comfortable, and personalized pain management care. Our professional team includes board certified providers in the fields of Pain Management, Anesthesiology, Neurology, Physical Medicine & Rehabilitation, Medical Acupuncture, Behavioral Medicine and Psychology, Physical Therapy and more. Using our proven collaborative team and multi-modality approach to pain management, we are able to extend exceptional service and provide the best treatment plan to our patients. Our ultimate goal is to relieve suffering, help patients effectively manage their pain, and improve their quality of life by educating them, increasing their functional capacity and optimizing their use of medical resources. PRCMG recruits the highest quality providers in the industry. Our board-certified & experienced pain professionals manage everything from acute to chronic conditions. Our services include medical management, functional restoration program, brain injury program, psychological services, acupuncture, neuro-diagnostics, and interventional pain procedures.

For more information please visit: www.PRCMG.com and www.NCFRP.com

Front Desk Medical Receptionist

Pain and Rehabilitative Consultants Medical Group is a well-established Bay Area Physical Medicine and Rehabilitation Medical Group seeking for a full-time Front Desk Medical Receptionist in the North Bay area.

Essential Duties and Responsibilities:

• Provide outstanding customer service
• Greet patients and guests in a professional, friendly, and hospitable manner
• Check patients in/out, verify patient demographics, collect copayments, and update insurances as appropriate
• Answer, screen, and route incoming telephone calls with professional etiquette
• Answer routine inquiries and forward complex inquiries to appropriate personnel
• Schedule follow-up appointments
• Audit scheduled appointments
• Verify commercial insurance eligibility and benefits
• Process authorizations for HMO and Medicare office visits
• Keep waiting room neat and stocked with magazines and cups for water
• Perform a variety of other clerical and reception duties

Qualifications:

• Experience working in a medical office (e.g. medical office administrative assistant, medical assistant certification, etc.) is highly desirable
• Previous workers' compensation experience preferred
• Working knowledge of EMR systems preferred
• Exceptional customer service skills
• Outgoing and energetic personality
• Excellent phone etiquette
• Highly effective interpersonal, verbal, and written communication skills
• Dedicated to providing excellent service to all patients
• Strong organizational skills and the ability to multitask
• Exercised patience in a high-volume, high-stress environment
• Great team player
• Type at least 40 wpm
• Bilingual in Spanish preferred
• May require some travel to one of our offsite clinics

We offer a competitive benefits package (eligible 90 days after date of hire) including:

We offer a competitive benefit package including:

• Paid time off.
• Paid holidays.
• Medical, dental, and vision plan options.
• Qualified retirement plan eligibility with company matching.
• Signing bonus.

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice
• Rehabilitation center

Medical specialties:

• Pain Medicine

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Rohnert Park, CA 94928: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: One location

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