At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Make a Difference

Contribute to meaningful outcomes for the Global Sales Development function that create amazing experiences and long-standing relationships with our customers.

Experiences that Matter

By working cross-functionally you’ll be able to sample and influence the incredible culture of learning, diversity and togetherness that make our company the best place to work in the UK (Glassdoor 2022).

Personal and Professional Development

With structured multi-discipline training and enablement, you’ll gain valuable exposure to multiple facets of the sales, marketing and operations strategies in a fast moving, high-growth technology business.

What’s in it for you?

As a Global Sales Development Intern, you will have the opportunity to play a pivotal role in shaping and executing our future growth plans, with a focus on early stage, high value sales engagements. As well as truly understanding the part you’ll play in supporting ServiceNow, you will have the opportunity to collaborate and learn key skills from across our go-to-market organisation including sales, solutions and marketing.

From accelerating our lead management process, to defining and delivering tactical campaigns backed up by accurate data gathering and analysis you’ll be influential in shaping our regional revenue growth. In tandem you’ll develop core skills in sales process optimisation (from opening to pitching and closing), marketing campaign management (definition, delivery and measurement) plus regional business strategy design and delivery, all whilst building relationships that mean you’ll feel part of something that goes beyond just a place of work and learning.

What you get to do in this role

The GSD Intern supports our Sales Development, Account Management and Marketing teams in building customer and prospect engagement strategies, as well as shaping internal processes that contribute towards our regional business growth goals. This includes, but is not limited to:

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Profiling and prioritising major accounts within our four-tier classification structure
• Align with Marketing in defining and executing demand generation campaigns
• Determine and validate where ServiceNow solutions address customer pain points
• Support the evolution of our sales collateral and document libraries, for example high value tender responses and industry intelligence resources
• Understand the value of our data and support best practice around database hygiene
• Augment our cross-functional relationships by supporting internal focus groups such as the Culture Champions and Diversity, Inclusion and Belonging teams.

To be successful in this role you have

• A creative and business-focused mindset
• A basic understanding of technology, Cloud computing and SaaS offerings
• Willingness to take ownership and responsibility
• Thirst for knowledge and a proactive approach to learning and development
• An interest in pursuing a sales or marketing career
• Fluent French, Spanish, Dutch, Swedish, Finnish, Arabic or Norwegian speaker

Please note, this role is based in Dublin, and whilst we're looking for someone with any of the above language skills, we're not able to support any relocation costs or accommodation costs during the 3 month internship and you'll need to have the legal right to work in Ireland. If you don't have the legal right to work, we won't be able to continue with your application.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.