Description

Summary:

The Account Servicing Colleague Sr. will work with customers to identify invoices beyond payment terms.

Duties and Responsibilities:

• Call on account to assure that invoices have been received and that there are no issues preventing or delaying payment.
• Determine if customer lacks motivation or ability to pay.
• Provide invoice and backup documentation as requested by the customer.
• Notify Client Solution Analyst regarding changes required to an invoice.
• Notify Collection Manager of delinquencies that cannot be remedied with an additional call to the customer.
• Call on account to follow up on commitments made by customers.
• Record all relevant findings in collections notes (Oracle).
• Research and resolve payment identification issues
• Manage system maintenance updating customers and establishing contacts
• Performs other duties as assigned.

Basic Qualifications:

• 1+ year Collections or Business experience in Accounts Receivable or Accounts Payable
• Bachelor's Degree OR 5 year Collections or Business experience in Accounts Receivable or Accounts Payable

Preferred Qualifications:

• A strong understanding of the leasing business
• Team and service orientation
• Excellent communication skills and a strong desire to solve problems for internal and external customers
• Strong organizational abilities, attention to detail and ability to multitask
• Commitment to follow tasks to completion and flexibility to changing work environment
• Self-motivated, self-starter with the ability to deliver quality results with enthusiasm
• Ability to deal with high volumes of work within tight deadlines
• Intermediate level MS Excel and MS Word
• Outlook, Excel, and PowerPoint.
• Ability to work across multiple systems and products.
• Process design, review and improvement experience will be advantageous but is not a requirement.
• Displays good attention to detail
• Excellent communication skills and judgement

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position