Job description
Alpine Intel is dedicated to innovation across a broad range of property insurance intelligence – helping our customers reach peak performance throughout the policy life cycle. Through our operating brands, Donan, HVACi, and StrikeCheck, we are respected as the industry leader for our scale and our track record of conducting expert, specialized, and accurate investigations. Headquartered in Charlotte, North Carolina, and Louisville, Kentucky, our team of experienced professionals provides high-quality solutions nationwide. Alpine Intel is looking for bright candidates with a passion for problem solving to join our growing team.
Alpine Intel. Decide Right.
Position Description
Are you looking for a position with a flexible schedule and the ability to work with cutting-edge technology? Is competitive compensation important to you? If you have experience working with HVAC forensics and leading teams, please read below! HVACi has the career for you! We are looking for a
Technical Field Manager in the Atlanta, GA area. HVACi is a leader in the forensic investigation industry! We are looking for someone who will embody our values and Lead with Integrity, Respect and Care for All, be an Innovator in their field, be Driven to Achieve, and value Working Together.
Responsibilities
- Perform forensic HVAC inspections in your local region but also extended to other surrounding hotspots as needed
- Complete inspections within our defined service level agreements
- Provide general technical support to internal staff and technicians in the field
- Review field technicians work to ensure professionalism, technical competence, and accuracy
- Provide coaching, training and follow up calls to field technicians
- Test, use and understand our Apps – have the ability to coach and train field technicians on its functionality
Requirements
- Willing and able to travel up to 70%
- HVAC State License and EPA is required
- At least 5 years of Commercial Field Experience
- Understands the process for determining cause of loss
- Experience with working with a scheduling department and customer service representatives
- Experience in conflict resolution with HVAC contractors or other similar field professionals
- Experience speaking with adjusters or other similar field professionals
- Strong computer skills
- Focused, self-motivated, team player and teachable
- Must be dedicated solely to Alpine Intel– no other HVAC business management duties/responsibilities
Benefits
- Paid time off and paid company holidays
- Medical, Vision, and Dental insurance
- Paid Parental Leave
- 401(K) matching program
- Company contribution to Health Savings Account (HSA)
- Casual work environment
- Employee referral program
- Company sponsored events
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