Mid Market Account Executive - DACH

Full Time
Dublin, County Dublin
Posted
Job description

About us

At Udemy, we're on a mission to improve lives through the power of learning. We're a leading global learning company and one of the world's largest education platforms, with more than 57 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That's why we're focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and the US. Learn more on our company page.

About you

You're an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that's internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You're ready for a challenge and aren't afraid to try new ideas.

About this role

In this role, you will help lead the charge across the DACH region, based in Dublin with the ability to travel to your region regularly once travel restrictions are lifted. You will have the opportunity to help Mid Market organisations in the region in their quest to train and upskill their employees in this dynamic world. You will report to and work closely with the EMEA Mid Market Sales Leader and be a key part of the Udemy Business EMEA commercial team. The role will be a very interesting one whereby it will require a broad range of skills from relationship building to full sales cycle to cross-functional collaboration, and so on.

What you'll be doing:

  • Build out a Mid Market customer base and help ignite the DACH region in terms of revenue growth.
  • Help manage the relevant inbound leads through the full sales cycle.
  • Ensure a strong and consistent outbound cadence with a view to bringing multiple new Mid Market logos to Udemy.
  • Beat revenue and activity targets on a weekly/monthly/quarterly basis.
  • Accurately forecast new sales pipelines along with add-on bookings
  • Lead the charge in the region and across core sales responsibilities including acquiring clients; up-selling customers, building pipeline; negotiating and selling Udemy's proposition.
  • Bring potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs.
  • Ensure an outstanding customer experience is achieved. Analyse the various data points available to determine opportunities within the region.
  • Work cross-functionally with Sales/Business Development, Customer Success, Marketing, Content, etc. to drive the business forward. Collaborate with the leadership team and sales operations to identify strategies, and processes to better achieve revenue goals.
  • Develop and execute account plans to deliver quarterly revenue goals.

What you'll have:

  • At least 4+ years sales experience, preferably in a SaaS environment, that includes responsibility for the full sales-cycle; from prospecting to closing
  • Fluent German
  • Significant experience selling into Mid Market organisations (full sales cycle)
  • Significant experience and competence developing relationships at C-Level
  • Exceptional skills in prospecting, discovery, presentation, buying behaviours, and overcoming objections
  • Proven track record of a successful outbound cadence
  • Successful track record of quota attainment as a senior individual contributor
  • Strong understanding of SaaS business and what great looks like
  • High energy and optimistic team player with strong organizational and time management skills
  • Strong drive for results, while retaining a focus on consistently delivering a great customer experience.
  • Proficiency in Salesforce.com and other sales tools

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  • We're invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we're a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we're better for it.
  • Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You'll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it's our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
  • We're committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You've got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

About our Dublin location

Dublin is where our Europe, Middle East, and Africa (EMEA) headquarters is located, which means it plays a major role in our mission of sharing knowledge and unlocking potential for learners, instructors, and businesses globally. We have a fantastic central Dublin location with a brand new building, purpose-built for us. We've invested a lot here and have seen huge growth in the EMEA market – which is why we see Dublin as a key location for the future of Udemy.

We have also been officially certified as a Great Place to Work in Ireland, recognizing our high-trust, high-performance workplace culture. With so many diverse perspectives, languages, and ethnicities coming together here, it's no surprise that our Dublin office has been thriving.

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started [video]

Investor Overview

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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