Job description

• Pay: $18/hr (rate not negotiable)
• Shift: Monday - Friday DAY SHIFT
• Start Date - Monday, May 8th

Job Summary - The Mobile Device Technician's main focus will be enrolling mobile devices (iPhones/iPads/Androids) into a mobile device management system that applies the restrictions and applications per study.

The team is setup more of a line of production and each team is dedicated to a particular account:

• A team that handles Terminations, and prep work to stage devices, clean cases, test cables
• A build team that completes all the configuration for the device.
• A Label team to print Study specific labels, Quick Reference cards and welcome letters.
• Finally, a QC Team to verify all of those steps were done correctly before shipping.

Job Requirements

Education/Experience

• High School Diploma or GED required
• Computer hardware repair or computer support experience preferred
• Help Desk/Call Center experience preferred

Skills

• Excellent oral and written communications skills
• Excellent problem solving and troubleshooting skills
• Experience in troubleshooting current Microsoft operating systems and Office applications
• Basic network knowledge of networks and network systems

HCL Technologies is an Equal Opportunity Employer - EOE, M/F, D/V.
https://www.hcltech.com/candidate-privacy-notice

Job Type: Full-time

Salary: $18.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Computer hardware: 1 year (Preferred)

Work Location: One location

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